Service Desk Support-l1, Bangalore
4 days ago
**About us**:
**Click **here** to know more about us.**
**Parent Organization - Noventiq**
Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 75,000+ organizations from all sectors with hundreds of best-in-class IT vendors, alongside its services and solutions.
**Click **here** to know more about us.**
**Position Details**:
**Role: Service Desk Support**
**Experience: 1-2** Years
**Location: Bangalore**
**Job Overview**:
This role will collaborate with clients and vendors to deliver required services.
**What you’ll do**:
- Performing Technical Service Desk for End User.
**Required Skills**:
- Call handling, Ticket sanitization,
- ITSM tools (Manage Engine - Service Desk Plus),
- SOP based telephonic support to End users,
- Coordinate with EUS team.
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