Service Desk Support-l1, Bangalore

4 days ago


Bengaluru, India Noventiq Full time

**About us**:
**Click **here** to know more about us.**

**Parent Organization - Noventiq**

Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 75,000+ organizations from all sectors with hundreds of best-in-class IT vendors, alongside its services and solutions.

**Click **here** to know more about us.**

**Position Details**:
**Role: Service Desk Support**

**Experience: 1-2** Years

**Location: Bangalore**

**Job Overview**:
This role will collaborate with clients and vendors to deliver required services.

**What you’ll do**:

- Performing Technical Service Desk for End User.

**Required Skills**:

- Call handling, Ticket sanitization,
- ITSM tools (Manage Engine - Service Desk Plus),
- SOP based telephonic support to End users,
- Coordinate with EUS team.


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