End User Support-l1- Bangalore

1 week ago

Bengaluru, India Noventiq Full time

**About us**:
**Click **here** to know more about us.**

**Parent Organization - Noventiq**

Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. The company enables, facilitates, and accelerates digital transformation for its customers’ businesses, connecting 75,000+ organizations from all sectors with hundreds of best-in-class IT vendors, alongside its services and solutions.

**Click **here** to know more about us.**

**Position Details**:
**Role: End User Support-L1**

**Experience: 2-3** Years

**Location: Bangalore**

**Job Overview**:
This role will collaborate with clients and vendors to deliver required services.

**What you’ll do**:

- End User Services - (Desktop Support for Windows, Linux & MAC OS, MS Office, Outlook, Mac iCal, MAC mail Printers & Scanners etc.)

**Required Skills**:
2 to 3 Years on desktop support,
Local Area Network Support, Internet,
New Laptop Desktop installation / rebuilding,
OS installation / support, Device movement / Audio Visual infra & Printer issues.
Vendor coordination for EU Devices, Audio Visual Devices.
Update support information on ITSM tool, coordinate with Support desk,
L2 EUS team and customer SPOC.

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