IT Service Desk Support

Travel Desk Support Location : Electronic City Experience: 1 year in any domain but should have knowledge of Outlook Communication: Good communication in English Shifts : Rotational JD Travel Desk Support has group of employees handling cab services only to a particular client. This support is 24/7 where you need to work for 3 shifts rotational. Pay:...

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

**Req ID**: 298285 We are currently seeking a Service Desk - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). **Job Role** **Domain** **Years of Experience** Helpdesk Associate - Service Desk (2018-288185) Global End User Services **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. -...

**Job Title**: Service Desk Agent - L1 **Location**: Bangalore and Pune **Role**: Service Desk Agent - L1 **Band**: B1 **Designation**: Servicedesk Associate **Language**: English (Read + Write + Speak) **Type Of Support**: Voice process **Shift Pattern**: Rotational Shifts (Includes Night Shift 24/7) **Week Off Pattern**: 2 week off not necessarily...

Position: Technical Support/Service Desk Agent - Level 1 Location: Bangalore Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

Service Desk - Job requirements Prefer graduates in IT field with call taking experience. Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA. Updating the client on the progress of the tickets without escalation Processes,...

Service Desk Management, Service Desk Voice SupportGood to have skills : NAMinimum 5 year(s) of experience is requiredEducational Qualification : 15 years full time educationSummary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve utilizing your exceptional...

**_Role Overview:_** This is a fantastic opportunity to join McAfee and influence the shape and future of IT Service Desk from day one. McAfee will be insourcing IT Service Desk, recruiting an entire team to support users globally. The successful applicants will have influence on future new hires, defining policy and procedures and building this new Service...

Description IT Service Desk Agent (24*7 Support) Key duties and responsibilities - Serve as the single point of contact for end User ICT requests and support issues. - Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. - Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote...

**Our Team** Koch is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Business Solutions India (KGSI) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KGSI rapidly scales up its...