Service Desk Agent

Job Opening: Service Desk AgentLocation:Bangalore | Experience:0–2 YearsCompany:Mphasis"We are seeking candidates who can join immediately. Applicants must hold a graduate degree in any discipline."Kindly share your resumes via email only. Job SummaryAre you a strong communicator with a knack for IT support? Mphasis is hiring aService Desk Agentto be the...

**Responsibilities**: - Working on Infrastructure and Application Service Desk/Helpdesk/L2 support issues. - Handle the tickets escalated by L1 team. - Resolve the Laptop / Desktop related tickets. - Coordinate with L1 team, customers and third parties to resolve the tickets - Identify and diagnose issues and problems. Record problems and their resolution...

**About Diversified**: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media...

**Our Team** Koch is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Business Solutions India (KGSI) is being developed in India to extend its IT operations, as well as act as a hub for innovation in the IT function. As KGSI rapidly scales up its...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Need to work with Extended shift 1, 2, 3 on rotational basis.This position requires a high degree of emotional intelligence, empathy, technical prowess, and customer focusYou must be able to break technical concepts down into non-technical language and communicate them to people of all IT skill levelsThe roles and the responsibilities of this position are...

**Service Desk Agent L1**: **Language** : Proficient in English (Read + Write + Speak) Equivalent test of spoken and written and technical IT specific knowledge in both and English **Role purpose**: Answer calls and Service Requests from end users and track status and progress to resolution. **Main responsibilities**: Adherence to policies and procedures,...

**Job Title -Service Desk Executive** **Exp-3-8 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

**About Us**: Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs. With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India. Our Passionate...

Role : Japanese It Service Desk Experience : Min 2 years of experience into Service Desk/Technical Support (Japanese) Location : Bangalore Salary : Up to 9.5 LPA Education : Graduation Notice : Immediate to 15 Days Skills : Office 36, Troubleshooting, Configuration, Outlook, Ticket, SLA Shift : Rotational Pay: Up to ₹950,000.00 per...