Service Desk

3 days ago

Bengaluru Karnataka, India NTT DATA Full time

**Req ID**: 298285

We are currently seeking a Service Desk - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

**Job Role**

**Domain**

**Years of Experience**

Helpdesk Associate - Service Desk (2018-288185)

Global End User Services

**Requirements**:

- Helpdesk Associate at Grade-4 position in Service Desk
- Must be a Graduate.
- Good communication skills with 6+ months of international calling experience
- Good comprehension & writing skills
- Must possess excellent customer handling skills
- Should be comfortable to work in rotational shift with 24x7 support window

**Job description**:

- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.

1-2 years of industry experience. 12 months in the current grade is a mandate.

**About NTT DATA**

**NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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