Service Desk Support

Responsibilities - Day to day as an executive and tier 1 support - Providing desk side support including white glove service to executive team and on site level 1 support to users - Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users. - Diagnosing, troubleshooting and solving hardware (PCs,...

A Level 1 (L1) Service Desk Analyst is the initial point of contact for users needing technical assistance, providing support and troubleshooting for basic IT issues. They resolve common problems, escalate complex issues to higher tiers, and maintain records of user interactions and resolutions. Key Responsibilities: - **Troubleshooting and...

**Responsibilities**: - Working on Infrastructure and Application Service Desk/Helpdesk/L2 support issues. - Handle the tickets escalated by L1 team. - Resolve the Laptop / Desktop related tickets. - Coordinate with L1 team, customers and third parties to resolve the tickets - Identify and diagnose issues and problems. Record problems and their resolution...

L1/L1.5 IT Support to be performed remotely. - Technical Skills: Windows OS, Basic Networking, Imaging/Reimaging, User onboard/offboard, Network Printer Support, O365, ServiceNow, Hardware, Application Support, OEM Coordination, etc. - Receive and attend to L1 IT Support service-now tickets and do basic remote troubleshooting to identify and diagnose the IT...

Job Description:Requirements:Key Responsibilities:Lead and supervise a distributed team of Service Desk Analysts, ensuring high-quality support and timely resolution of incidents and requests across various time zones. Oversee remote and global support operations, optimizing workflows and communication across geographies to maintain seamless 24/7 coverage. ...

RequirementsKey Responsibilities:Lead and supervise a distributed team of Service Desk Analysts, ensuring high-quality support and timely resolution of incidents and requests across various time zones. Oversee remote and global support operations, optimizing workflows and communication across geographies to maintain seamless 24/7 coverage. Manage...

**Job Title -Service Desk Executive** **Exp-3-8 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

Role : Japanese It Service Desk Experience : Min 2 years of experience into Service Desk/Technical Support (Japanese) Location : Bangalore Salary : Up to 9.5 LPA Education : Graduation Notice : Immediate to 15 Days Skills : Office 36, Troubleshooting, Configuration, Outlook, Ticket, SLA Shift : Rotational Pay: Up to ₹950,000.00 per...

**Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...

**Job Opportunity: Service Desk Support Specialist**We are seeking a highly skilled and detail-oriented Service Desk Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our customers by addressing their inquiries and troubleshooting issues related to our programs and tools.Key...