Service Desk Executive

**Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...

**#Free Post** **Designation: Service Desk Executive** **Location: Bangalore** **Relevant Experience: 1+ years of experience in Chat, Calls & E- mail Mandatory** **Qualification: Any Graduate** **Key Roles and Responsibilities**: a) Raising tickets, following up with the concerned teams, escalations, closure of tickets, user permission/role-related issues,...

**Responsibilities**: - Working on Infrastructure and Application Service Desk/Helpdesk/L2 support issues. - Handle the tickets escalated by L1 team. - Resolve the Laptop / Desktop related tickets. - Coordinate with L1 team, customers and third parties to resolve the tickets - Identify and diagnose issues and problems. Record problems and their resolution...

**About Us**: Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs. With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India. Our Passionate...

French Service Desk: - Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) - Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. - Update SOP/knowledge base articles document as per resolution...

**#Free Post** **Designation: Service Desk Executive** **Location: Mysore** **Relevant Experience: 1+ years of experience in Chat, Calls & E- mail Mandatory** **Qualification: Any Graduate** **Key Roles and Responsibilities**: a) Raising tickets, following up with the concerned teams, escalations, closure of tickets, user permission/role-related issues,...

Hiring for Service Desk. Fresher Requirements (0-1 + year of experience) **Technical Skills** 1. Basic IT knowledge: Understanding of computer systems, hardware, and software. 2. Networking fundamentals: Knowledge of network protocols and devices. Soft Skills 1. Good communication skills: Clear and effective verbal communication. 2. Customer service...

**Position:Service Desk** **Essential Duties/Responsibilities**: **Help Desk Oversight**: - Ensure the timely and effective resolution of end-user problems. - Enhance productivity by reducing incidents and implementing self-help techniques. **Customer Communication and Support**: - Communicate with customers and stakeholders to assess support needs. -...

Responsibilities - Day to day as an executive and tier 1 support - Providing desk side support including white glove service to executive team and on site level 1 support to users - Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users. - Diagnosing, troubleshooting and solving hardware (PCs,...

You will be the Service Desk Executive acting as a member of the Service Desk Team of 3 or more people. You will participate in organizing support for users of In-house software and desktop hardware requests. You will be part of the Quality Assurance Service, reporting to QA Leader as part of the Technical Team of Finquest. The main task is to assure with...