Service Desk Engineer

Proven work experience as a Service Desk Engineer or similar role• Strong knowledge of Windows and Mac operating systems• Familiarity with network troubleshooting and network configurations• Excellent customer service and communication skills• Ability to diagnose and resolve hardware and software issues• Attention to detail and problem-solving...

"Desired Competencies (Technical/Behavioral Competency)Must-Have**(Ideally should not be more than Infrastructure technical support experienceWillingness to work in night shifts and weekendsGood functional knowledge of desktop/hardware/messaging/networksExcellent communication skillsGood-to-Have CompTIA A+, N+, ITIL Foundation certificationSN Responsibility...

Role & responsibilitiesIT Service Desk Executive provides first-line technical support to end-users, resolving hardware & software / application issues, and ensuring efficient operation of IT systems. This role involves troubleshooting, documenting incidents, and escalating complex problems to seniors for support. Core Responsibilities include...

The 'must have' knowledge, skill and experience (KSE) the role requires are:• Excellent understanding of Active Directory / Mail Client preferably outlook / Network and various toolused within Service Desk function• Wide range of desktop hardware and software applications for operating systems including Windows10, Windows 11 & MAC.• Active Directory,...

"Desired Competencies (Technical/Behavioral Competency)Good documentation and Analytical skillsExhibit flexibility and adaptability and have strong interpersonal and communication skillsWould be required to take calls/chats if the need arisesBe Active SME when required Ready to work 24/7 ShiftReady to work 24/7 ShiftITIL certifications preferred....

Description Position at Zones LLC. Company Overview:  When it comes to IT solution providers, there are many choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's only one: Zones – First Choice for IT.TM  Zones is a global Solution Provider of end-to-end IT solutions with an unmatched supply...

Join a team of innovators working on cutting-edge enterprise solutions. We're looking for talented individuals who share our passion for technology and excellence.Service Desk Engineer (Mac OS)Provide first-line support for macOS clients, resolve incidents, and assist end-users with hardware/software issues.SupportBengaluruFull-timeWe also give the...

The Service Desk Lead for the Carne Project will be responsible for overseeing the daily operations of the service desk, ensuring that IT support services are delivered efficiently and effectively. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring adherence to service level agreements (SLAs). The ideal...

About us:OsbIndia (OSBI) is an offshore subsidiary of OSB Group. OSBI was incorporated in 2004 as a key part of the OSB Group's business strategy to provide operational service support. OSBI works with the Group's trading brands in the UK, providing exceptional customer support and service delivery to new and existing customers.OSBI also prides itself on...

This is a hands-on technical leadership role for someone who has built their foundation infull-stack software developmentand has proven experience operating within aservice desk / production support environment. You will lead a team responsible forincident triage, defect analysis, patch development, and deploymentsacross customer environments (including...