Service Desk Engineer

2 days ago

Bengaluru, Karnataka, India Quess Corp Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

The 'must have' knowledge, skill and experience (KSE) the role requires are:


• Excellent understanding of Active Directory / Mail Client preferably outlook / Network and various tool

used within Service Desk function


• Wide range of desktop hardware and software applications for operating systems including Windows

10, Windows 11 & MAC.


• Active Directory, SCCM, Zscaler, VDI, Cloud PC, VPN and Citrix Applications


• Microsoft Exchange, Microsoft 365, Azure, Intune and Multifactor Authenticator


• Understanding of Printer, Scanner and various other peripherals


• Mobile devices: iPhone, iPad, Android


• Understanding of basic networking concepts


• Expert understanding of Incident Management, ITIL practices


• Excellent Communication and typing skills


• 1 - 2 years' experience in Service Desk environment preferred


• Ability to work under pressure and shifts


• Ability to plan and prioritise

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