Helpdesk Executive

**Location**: Mohali, India | **Shift**: US Night Shift We are hiring **IT Helpdesk Support Executives** to provide first-line support for software, hardware, and network-related issues to US-based clients. **Key Responsibilities**: - Respond to customer queries via chat, phone, and remote desktop. - Troubleshoot issues related to Windows OS, network...

City : MohaliState : Punjab (IN-PB)Country : India (IN)Requisition Number: 42560Business Title : Manager Employee Services - Global LeadJob Grade : Deputy General ManagerGlobal Department : HR ServicesRole Purpose Statement :This role will be responsible for setting up, managing, and continuously improving our Colleague Services Helpdesk operations,...

Our team seeks an experienced help desk specialist who can deliver promptly and can adept technological support to our clients. A help desk specialist will be responsible for answering client inquiries in person and via the phone, and pinpointing and correcting computer hardware and software issues through adept resolution. The position may also involve...

**Job Summary**: **Key Responsibilities**: 1. Project Support: - Assist the IT project manager in planning, executing, and closing IT projects. - Help create project time lines, schedules, and milestones. - Monitor project progress and provide regular updates to stakeholders. 2. Documentation & Reporting: - Maintain project documentation, including plans,...

**Responsibilities**: - **Clerical duties**: Maintain a filing system, accept postage and freight, and order supplies. - **Customer service**: Remain calm and professional when addressing concerns, and resolve issues or direct them to the right person. - **Multitasking**: Be able to deal with emergencies and streamline office operations. - **Time...

**International Call Center Executive (Female)** **Salary: Competitive, 25% hike on current CTC** **Location: Sector - 74, Phase 8, Mohali** **Shift: Night, 7:30 pm-4:30 am with Cab services** **Monday - Friday** **Responsibilities**: - Engage prospective customers to introduce and sell products/services. - Manage incoming inquiries, providing relevant...

Customer Support Executive (CSE) **Location**: Mohali **Type**: Full-time | On-site/Hybrid **Experience Required**: 1-3 years **About the Role**: **Key Responsibilities**: - Resolve customer issues promptly while ensuring a high level of customer satisfaction. - Work closely on **document verification**, order fulfillment, or support-related processes as...

The Help Desk Technician is the first point of contact for end-users experiencing technical difficulties. You will monitor and manage the helpdesk ticketing system, prioritize and resolve tickets promptly, and escalate complex issues as necessary. Key duties include supporting software installations, hardware setup, basic network troubleshooting, and...

Everything we do is for our customersFeatured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a unified commerce experience that our customers need, transforming ecommerce, retail, marketing automation, merchandising, helpdesk and AI operations with one platform designed to scale for fast-growing businesses. With a relentless...