Customer Support

Position: Analyst (Operations) for a Banking client Company: Sterling Customer Experience Pvt. Ltd. Process: Chat based Shifts - 8 hours shift including breaks with 5 days working shift Location: Powai, Mumbai We are open for walk-ins every Monday to Friday from 3 pm onwards at 1st Floor, Sterling, Supreme Business Park, A-wing, Powai. Role and...

**Profile - Customer Support** **Location - Malad ll Thane** **Minimum Qualification - 12th + 1yr experience in BPO / Graduate Freshers** **Experience - BPO Customer Support Experience** **Fluent English in speaking is mandatory.** **Immediate Joiner reuired.** **Comfortable with US Shift (Night Shift).** **Drop facility provided** **Job Types**: Full-time,...

**Job Title**: Customer Support Executive **Location**: Matunga, Mumbai **Experience Required**: 2 to 4 years **Gender Preference**: Female **Salary Range**: ₹30,000 - ₹40,000 per month **Employment Type**: Full-Time **Key Responsibilities**: - Resolve customer complaints and queries efficiently and professionally. - Maintain accurate records of...

**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...

Handle about 80-100 calls of customers on-boarded by sales team (Smile correction/ Smile straightening) The initial call will be primarily to book delivery followed by issue resolution and query Handling on successive calls Ensure query resolution within 24hrs and ensuring customer satisfaction by achieving delivery and service quality norms Handle dental...

Handle about 80-100 calls of customers on-boarded by sales team (Smile correction/ Smile straightening) The initial call will be primarily to book delivery followed by issue resolution and query Handling on successive calls Ensure query resolution within 24hrs and ensuring customer satisfaction by achieving delivery and service quality norms Handle dental...

HIRING FOR INTERNATIONAL CAPTIVE BPO CUSTOMER SUPPORT Location = Malad Communication = 10/10 Only Excellent Qualification 1. If HSC + 6 Month Experience (All Documents From Company With Reliving Letter) or 2. If Graduate (Graduate Fresher With All Documents ) Salary = 20k to 60k max In-hand ( Depends on the interview & Last drawn ) (All Experience...

**Job Title**: Customer Support Representative **Reports to**: Customer Support Manager / Team Leader Note: It is a night shift job Location: Kandivali **Job Summary**: **Key Responsibilities**:1. Respond to Customer Inquiries**: - Provide accurate information about products, services, policies, and procedures. - Assist customers with product usage,...

We have requirement for Banking ProcessRoles and ResponsibilitiesHandle customer inquiries, concerns, and complaints via phone calls in a professional and courteous manner.Resolve customer issues promptly and efficiently while maintaining high levels of customer satisfaction.Maintain accurate records of all interactions with customers using CRM...

**Responsibilities**: Inbound Calls: - Answer incoming customer calls promptly and professionally. - Listen to customer inquiries, concerns, and issues attentively. - Provide accurate information, assistance, and resolutions to customers' questions and problems. - Document call details and follow-up actions accurately in the system. Outbound Calls: - Make...