Customer Service Operator-telecom

Job Description Operational role that works under direct supervision, responsible for day-to-day customer service operations **Responsibilities**: Maintain daily activities and routines. Ensure SLA are achieved & work proactively to maintain the same. - Should be familiar withTX DWDM Optical Communication - 3- 10years of telecom experience in Supporting...

**Job Summary**: **Key Responsibilities**: **Service Coordination**: - Schedule and assign service technicians for installation, maintenance, and troubleshooting tasks. - Track service calls, complaints, and resolutions to ensure timely closure. - Maintain detailed service records and update CRM systems or service logs. **Customer Interaction**: - Serve...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

locationsChennai (Flexible)time typeFull timeposted onPosted Todayjob requisition idJR108446Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by...

Job Purpose - To generate leads follow up with potential customers and promote leased line internet services through effective telecalling - The role involves handling inbound and outbound calls explaining product features and ensuring customer satisfaction while supporting the sales team in achieving targets Key Responsibilities - Make outbound calls to...

**Descripción de la compañía**: Best **Descripción del puesto**: Jobs in Airport City In India: As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst traveling. You will ensure quality service and adherence...

**Broad outline of the Role** - Responsible for driving day to day platforms and network planning and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. **Purpose - Broad objective of the role** **Size and Scope of Role - No. of direct reports** **Size and Scope of Role -...

Job Title: Telecom Operations ManagerJob Description:We are seeking a highly skilled Telephony Operations Manager to enhance customer interactions, streamline operations, and drive business success by leveraging technology.This role requires expertise in cloud-based contact center solutions such as NICE inContact, Genesis or Amazon Connect.Main...

Job OverviewWe are seeking a skilled Telecom Product Strategist to drive the product strategy and roadmap for our Telecom solutions. The ideal candidate will have a strong understanding of telecom technologies, network infrastructure, and related software solutions.Key Responsibilities:Build strong customer relationships by working backwards from customer...

**Client Partner-Telecom - R01549766**: **Associate Director, Client Partner** **Primary Skills**: - Client Relationship Management / Client partner / Strategic account management with Telco / Telecom account management. **Job requirements**: - A **Client Partner** for an existing large **telco account** plays a strategic role in managing and expanding...