Customer Service Executive-project Planning

6 days ago

Chennai Tamil Nadu, India Tata Communications Full time

**Broad outline of the Role**
- Responsible for driving day to day platforms and network planning and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

**Purpose - Broad objective of the role**

**Size and Scope of Role - No. of direct reports**

**Size and Scope of Role - Total team size**

**Minimum qualification & experience**
- Technical/ Engineering degree with 0-4 years of experience

**Other knowledge/skills**
- Experience in network maintenance/ migrations/enhancements
- Expertise on various telecommunication equipment
- Good Knowledge in various products offered by service provider.

**Key Responsibilities**
- Supporting the network enhancement, maintenance, and migration projects
- Publishing dashboards to track projects.
- Platform installation and configuration
- Support in technical analysis of software, hardware, and network systems
- Perform integration and migration with existing systems.
- Creating technical service requirements

**Technical Competencies**

**Knowledge / Skills**

**Job Segment**:Engineer, Telecom, Telecommunications, Implementation Manager, Engineering, Customer Service, Technology

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