Customer Service Executive-project Planning

2 weeks ago


Chennai Tamil Nadu, India Tata Communications Full time

**Broad outline of the Role**
- Responsible for driving day to day platforms and network planning and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

**Purpose - Broad objective of the role**

**Size and Scope of Role - No. of direct reports**

**Size and Scope of Role - Total team size**

**Minimum qualification & experience**
- Technical/ Engineering degree with 0-4 years of experience

**Other knowledge/skills**
- Experience in network maintenance/ migrations/enhancements
- Expertise on various telecommunication equipment
- Good Knowledge in various products offered by service provider.

**Key Responsibilities**
- Supporting the network enhancement, maintenance, and migration projects
- Publishing dashboards to track projects.
- Platform installation and configuration
- Support in technical analysis of software, hardware, and network systems
- Perform integration and migration with existing systems.
- Creating technical service requirements

**Technical Competencies**

**Knowledge / Skills**

**Job Segment**:Engineer, Telecom, Telecommunications, Implementation Manager, Engineering, Customer Service, Technology



  • Saidapet, Chennai, Tamil Nadu, India PANACOR MANAGEMENT SERVICE PRIVATE LIMITED Full time

    JOB DESCRIPTION: - Pricing for Import and export inquiries, - Rate negotiations with overseas agents & local shipping lines - Quotation to customers and follow up - Follow up with overseas agents until receive rates against request - Quotations to customers and follow up - Follow-up with sales/customer for feedback against quotation - Upon receiving the...


  • Velachery, Chennai, Tamil Nadu, India Preethi Kitchen Appliances Pvt Ltd Full time

    **Customer Care Executive Job Description** - Promptly handling and answering to all type of customer quires - Handle customer direct requests and unresolved issues by co coordinating with respective customer care team. - Co coordinating with all state service team to close customer complaints with in derived completion time (24 hours). - Replaying to...


  • Chennai, Tamil Nadu, India Tata Communications Full time

    **Key Responsibilities** **Roles and Responsibilities**: - Responsible for all aspects of project/program management associated with the implementation of assigned external customer-facing projects/programs and internal non-customer facing projects/programs. - Responsible for Project scope analysis, project planning, resource management, vendor/Partner...


  • Chennai, Tamil Nadu, India AAA Technopark Pvt Ltd Full time

    **About the Role** We are building a dedicated French-speaking customer support team to serve our global clients. As a **Level-4 Customer Service Executive**, you will handle complex customer interactions, manage escalations, and support the transition of service operations from our Swiss team to India. This role also involves mentoring junior staff and...


  • Chennai, Tamil Nadu, India BetterPlace - Digital Solutions for Frontline Workforce Management Full time

    Complete Work From Home job Role: Customer Service Executive - Manage large amounts of inbound and outbound calls in a timely manner and resolve issues related to bus booking - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the...


  • Sholinganallur, Chennai, Tamil Nadu, India Insight Customer Call Solutions Pvt. Ltd Full time

    ICCS BPO is hiring for 100 Customer care Executives in Chennai General Day shift-Work from Office only Full time only 6 days working with 1 rotational week off Tamil Outbound Voice process-Videocon D2H (No Sales/Targets) Explain about the plan due date details and recharge details Walkin date: 14th, 15th Feb Time:11AM to 4PM Interview Location: ICCS...


  • Chennai, Tamil Nadu, India Burgundy Brand Collective Full time

    **Position**: Customer Service Executive As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that...


  • Erode, Tamil Nadu, India Service Pluz Full time

    **Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...

  • Project Planning

    2 weeks ago


    Chennai, Tamil Nadu, India VA Tech Wabag Full time

    Key responsibilities - Develop master schedule to sufficient detail for all phases including Engineering, Procurement, Construction & Commissioning which will include establishing the work breakdown structure (WBS), determining the work activity duration, establishing the work sequence and defining resources - Establish baseline plan, critical path &...


  • Chennai, Tamil Nadu, India SIRUVASRI ENTERPRISES Full time

    Designation: Customer Service Executive Skills required: Hindi must Educational qualification: BE Mechanical Engineering/DME Salary package: based on Experience Location: Perungudi - Chennai Experience: 4 yrs above **Job description**: - **Handling Customer Inquiries**:Answering questions, resolving complaints, and providing product/service...