Customer Care Executive

3 days ago

Noida Uttar Pradesh, India Whitefox Travels Pvt Ltd Full time

**Job Title: Admin cum Customer Care Executive**

**Job Summary**:
**Responsibilities**:

- **Administrative Duties**:

- Manage office supplies and equipment, ensuring availability for daily operations.
- Maintain and organize office files and documents, both electronic and physical.
- Coordinate appointments and meetings, and manage calendars for executives.
- Assist in preparing reports, presentations, and other documentation as required.
- Handle basic bookkeeping tasks such as expense tracking and invoicing.
- **Customer Care**:

- Respond promptly and professionally to customer complaints, requests, and queries.
- Provide product information, pricing, and support to customers as needed.
- Process orders, returns, and exchanges accurately and efficiently.
- Follow up with customers to ensure satisfaction and address any outstanding issues.
- Build and maintain strong customer relationships through attentive service and communication.
- **Data Entry and Record Keeping**:

- Input and update customer information in databases and CRM systems.
- Maintain accurate records of customer interactions and transactions.
- Assist in analyzing customer data to identify trends and improve service.
- **Team Support**:

- Collaborate with other team members to ensure seamless operations.
- Provide administrative support to various departments as needed.
- Assist in training new staff members on administrative procedures and customer service protocols.

**Qualifications**:

- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Proven experience in administrative support and/or customer service roles.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other relevant software.
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities.
- Ability to work independently with mínimal supervision.
- Attention to detail and accuracy in data entry and record keeping.
- Prior experience with CRM software is a plus.

**Salary**: ₹15,000.55 - ₹20,000.45 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8512012879

  • Customer Care Executive

    2 weeks ago

    Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...

  • Customer Care Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Jaharvir Infinet Private Limited Full time

    The Customer Care Executive is responsible for providing exceptional customer service and support to customers. This includes responding to customer inquiries and complaints, resolving customer issues, maintaining customer accounts, and providing product information. The Customer Care Executive must be able to work in a fast-paced environment and be able to...

  • Customer Care Executive

    2 weeks ago

    Noida, Uttar Pradesh, India 5M Corpbiz Full time

    **Customer Care Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring...

  • Customer Care Executive

    2 weeks ago

    Noida, Uttar Pradesh, India True Workers Full time

    **Position**: Customer Care Executives **Process**: Domestic **Work Schedule**: 5 days a week **Location**: Sector 16, Noida **Requirements: Excellent communication skills** **Benefits: Prime location, dynamic team environment** **Opportunity: Grow your career in customer care** **Job Types**: Full-time, Fresher Pay: ₹15,500.00 - ₹20,500.00 per...

  • Customer Care Executive

    5 days ago

    Noida, Uttar Pradesh, India arsons placement Full time

    **Urgent Requirement for Manufacturing Company located in Noida** **Customer Care Executive - Female** **Experience - 4 to 5 years experience in Customer Care role** **Salary - 30k - 35k** Location -Noida or may speak at 9212091051, 8766318322, 9810979933 Regards ARSONS PLACEMENT 28, Amarapali Complex, Z- Block, Sector - 12, Noida. (U P) Pay:...

  • Customer Care Executive

    3 days ago

    Noida, Uttar Pradesh, India Persystent Consultancy Services Full time

    We are currently seeking enthusiastic and dedicated individuals to join our team as Customer Care Executives. As a Fresher Customer Care Executive, you will be the first point of contact for our customers, providing them with outstanding support and assistance. This role offers an excellent opportunity for individuals who are passionate about delivering...

  • Customer Care Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Moxi Outsourcing Full time

    **Designation - CUSTOMER CARE EXECUTIVE** This is a full-time in-office role for a Customer Care Executive at Moxi Outsourcing located in Noida Sector-63. The job will be responsible for providing information and confirming basic details of the customer and fixing appointment for our sales team. Ensuring customer satisfaction, delivering exceptional customer...

  • Customer Care Executive

    3 days ago

    Noida, Uttar Pradesh, India Razor Infotech Private Limited Full time

    **Job Title**: Customer Care Executive **Location**: Sec 58, Noida **Job Summary**: As a Customer Care Executive, you will be the first point of contact for our customers, providing them with information, support, and resolving any issues they may encounter. Your role is crucial in ensuring a positive customer experience and maintaining high levels of...

  • Customer Care Executive

    7 days ago

    Noida, Uttar Pradesh, India Smartech connections Full time

    **Position: Customer Care Executive** **Location**: Smartech Connections, G-01 Suite B-79, Noida Sector-63, Uttar Pradesh - 201301 **Shift Timing**: 6:30 AM - 3:30 PM **Working Days**: 5.5 days/week (Saturday Half Day) **Interview Timings**: 10:30 AM - 12:30 PM **Salary Package**: Up to ₹30,000/month (based on experience and last drawn...

  • Customer Care Executive

    2 weeks ago

    Noida, Uttar Pradesh, India One World International School Full time

    customer care executive required for Noida location Exp 3+ Yrs person must have exp in inbound calling. Excellent comm skill required Pay: ₹30,000.00 - ₹35,000.00 per month **Benefits**: - Health insurance - Provident Fund **Language**: - Hindi (preferred) - English (preferred) Work Location: In person **Speak with the employer** +91 6395494479