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Customer Care Executive
2 weeks ago
Customer Care Executive
Role & Responsibilities:
Relaying extensive product information to customers.
Filing customer records, including contact information, purchases and billings.
Conducting surveys and writing reports based on customer feedback on products and services.
Providing customers with clear instructions to resolve issues.
Rerouting customer calls to other departments when advanced solutions are needed.
Managing orders and ensuring their prompt delivery.
Must be fluent in English (Verbal & Written).
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person