Guest Relation Executive

1 week ago

Pune Maharashtra, India Orbitouch Outsourcing Private Limited Full time

Designation**:Guest Relation Executive**

Experience:

- 2 Years

Salary:

- upto 3 lpa

Working days
- 6 days (10 am-7 pm)

Work Location:

- Lonavala ( kune village ), Mumbai

**Job responsibilities**

**Sales Management**
- Handling Pre-sales and Sales activities at the given site.
- To provide best sales experience to the customers at site.
- Comprehensive Project Presentation.
- Welcome and Greet Guest or customers, giving project brief, walkthrough of the project.
- Maintain relation with clients to generate further business

**Organizing Capability**
- Ensure strict adherence of documentation, statutory compliance of bookings.
- Timely submission of MIS report to reporting manager.
- Take complete ownership of the sales office.
- Fulfilling all administrative requirements related to Site Sales activities.
- Negotiating contracts with external vendors to each profitable agreement.

**Customer Delight**
- Review customer complaint reports and ensure strict adherence to quality customer complaint management systems.
- Customer survey to understand the potential and any feedback about the company.
- Analyze consumer behavior and determine customer personas.
- Complete customer management with customer delight as the core focus.

**Networking Strength**
- Partner with all stakeholders for up-selling the product.
- To establish and maintain a healthy local broker network.
- Continual data collection from various data points like secondary data, research reports or after conducting Surveys.

**Audit & Compliance**
- Coordinating audit and its implementation
- Mitigation of non-compliances and audit observations.

**Knowledge & Skill Sets**
- Excellent Communication & Interpersonal skills.
- Business Analysis
- Presentation and articulation skills

**Soft skills**

Integrity, ownership, go-getter attitude and people management.

Pay: ₹100,000.00 - ₹300,000.00 per year

Application Question(s):

- how many years of experience do you have in client handling ?
- do you have experience from real estate industry?
- Are you ok with CTC upto 3 LPA ?
- what is your location ?
- Are you ok with F2F interview ?
- what is your notice period ?
- are you ok with Lonavala, Pune location ?

Work Location: In person

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