Customer Support Executive
2 weeks ago
Job Description: Customer Support Executive **Location**: Mumbai (preferred) **Experience**: Freshers/Experienced **Salary**: ₹3 LPA - ₹4 LPA **About Docterz.in** Docterz is a rapidly growing health-tech company driven by a team of doctors, engineers, and data scientists. Our innovative products provide hospitals with tangible and intangible clinical and financial benefits through advanced data analytics. Recognized globally as one of the "Top 10 EMR Disruptors," we are growing at 200% annually. **Role Overview** As a Customer Support Executive, you will play a pivotal role in delivering exceptional support to our customers, ensuring a seamless experience with our health-tech solutions. **Key Responsibilities**: - Resolve technical and operational issues by coordinating with internal teams. - Maintain accurate records of customer interactions and feedback. - Guide customers in understanding and using our products to their full potential. - Collaborate with the team to improve support processes and customer satisfaction. **Skills & Qualifications**: - Excellent verbal and written communication skills. - Problem-solving mindset with attention to detail. - Tech-savvy and comfortable using CRM tools. - Customer-centric approach with the ability to handle queries patiently. - Experience in healthcare or SaaS support is a plus. **Why Join Us?** - Be part of a dynamic, fast-growing health-tech company. - Opportunities for professional growth and learning. - Work with a passionate team driving innovation in healthcare. Pay: ₹25,000.00 - ₹35,000.00 per month **Benefits**: - Cell phone reimbursement - Paid time off Schedule: - Day shift Supplemental Pay: - Performance bonus Work Location: In person **Speak with the employer** +91 7304328027
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Customer Support Executive
2 days ago
Mumbai, Maharashtra, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time ₹ 2,00,000 - ₹ 4,00,000 per yearProfile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTIONShould knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level.DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.
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Customer Support Executive
4 days ago
Mumbai, Maharashtra, India SellPro Commerce Full timeWe are looking for a Customer Support Executive to assist our customers with when using our products and website. Customer Support Executive responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. **Responsibilities**: - Identify customer needs and help customers use...
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Executive - Customer Support
1 week ago
Mumbai, Maharashtra, India Ketto Full timeJob Title: Executive - Customer Support Summary: Roles and Responsibilities: - Resolve customer complaints and issues to ensure customer satisfaction - Collaborate with other departments to address customer needs and concerns - Maintain accurate records of customer interactions and transactions - Identify and implement process improvements to enhance the...
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Customer Support Executive
1 week ago
Mumbai, Maharashtra, India i2e Consulting Pvt. Ltd. Full time**Job Profile**: **Job Title**: Customer Support Executive with Zoho One CRM Expertise **CANDIDATES FROM THE MUMBAI LOCATION ONLY (MANDATORY) AND WILL BE REQUIRED TO VISIT CLIENT'S OFFICE AS AND WHEN REQUIRED.** **CANDIDATES BASED OUT OF MUMBAI WON'T BE CONSIDERED.** Work timings - **rotational shift -** ( rotational shifts: 6 am - 3 pm, 2pm - 11pm, 10...
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Customer Support Executive
9 hours ago
Mumbai, Maharashtra, India Dhal Information System Pvt.Ltd.(DIS) Full timeCustomer Support Executive (CSE) We are looking for a dedicated and customer-oriented Customer Support Executive to join our team in addressing inquiries, resolving issues, and providing exceptional support to our customers. **Key Responsibilities**: Customer Interaction: - Respond to customer queries and concerns promptly and professionally. - Provide...
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Executive - Customer Support
9 hours ago
Mumbai, Maharashtra, India Ketto Online Ventures Pvt Ltd Full time**Job Title**:Executive - Customer Support** **About the company** Ketto is Asia's largest tech-enabled crowdfunding platform with a vision - Healthcare for all. We are a profit-making organisation with a valuation of more than 100 million USD. With over ₹ 1,100 crores raised from more than 60 lakh donors, we have positively impacted the lives of over 2...
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Customer Support Executive
9 hours ago
Mumbai, Maharashtra, India Cohire Solutions Pvt Ltd Full timeHi We have an opening for Customer & Seller Support Executive. Please find the JD herewith. **Salary: ₹20,000.00 - ₹30,000.00 per month** Job Responsibilities: - Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner - Conducting any customer satisfaction survey, calling customers for feedback on...
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Customer Support Executive
9 hours ago
Mumbai, Maharashtra, India Social Donut Full time**Location**: Goregaon (East) ,Mumbai (On-site) **About Elver**: Elver is a new-age headphones and audio accessories brand built for those who believe sound is more than just listening, it’s an experience. We’re scaling fast, and our commitment to customer delight is as strong as our passion for innovation. **Role Overview**: As a Customer Support...
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Customer Support Executive
4 days ago
Mumbai, Maharashtra, India bizaccenknnect pvt .ltd Full time**Profile: - Customer Support Executive** **Location: - Lower parel (Mumbai)** **Experince : 1 + year** - Responsible for weekly, monthly reports on tasks - Managing Customer Queries, Co-ordination with various dept. - Collecting Customer academic and other necessary documents for registrations and submitting details to Universities Pay: ₹25,000.00 -...
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Customer Support Executive
4 days ago
Mumbai, Maharashtra, India scymes services pvt limited Full time**Job Title**: Customer Support Executive **Location**: Thane **Key Responsibilities**: - Handle inbound and outbound customer interactions professionally and promptly. - Resolve customer complaints and issues efficiently and with empathy. - Provide accurate, valid, and complete information by using the right tools and systems. - Follow communication...