Customer Support Executive

2 weeks ago


Mumbai Maharashtra, India docterz health tech labs Full time

Job Description: Customer Support Executive

**Location**: Mumbai (preferred)
**Experience**: Freshers/Experienced
**Salary**: ₹3 LPA - ₹4 LPA

**About Docterz.in**
Docterz is a rapidly growing health-tech company driven by a team of doctors, engineers, and data scientists. Our innovative products provide hospitals with tangible and intangible clinical and financial benefits through advanced data analytics. Recognized globally as one of the "Top 10 EMR Disruptors," we are growing at 200% annually.

**Role Overview**
As a Customer Support Executive, you will play a pivotal role in delivering exceptional support to our customers, ensuring a seamless experience with our health-tech solutions.

**Key Responsibilities**:

- Resolve technical and operational issues by coordinating with internal teams.
- Maintain accurate records of customer interactions and feedback.
- Guide customers in understanding and using our products to their full potential.
- Collaborate with the team to improve support processes and customer satisfaction.

**Skills & Qualifications**:

- Excellent verbal and written communication skills.
- Problem-solving mindset with attention to detail.
- Tech-savvy and comfortable using CRM tools.
- Customer-centric approach with the ability to handle queries patiently.
- Experience in healthcare or SaaS support is a plus.

**Why Join Us?**
- Be part of a dynamic, fast-growing health-tech company.
- Opportunities for professional growth and learning.
- Work with a passionate team driving innovation in healthcare.

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 7304328027



  • Mumbai, Maharashtra, India AscenWork Technologies Private Limited Full time

    **Job Overview** Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their...


  • Mumbai, Maharashtra, India GM Infotech Full time

    **We are urgently hiring for Customer Support Executive** **Position: Customer Support Executive - Export** **Location: Sakinaka, Andheri (E)** **Timings: 10:00 to 6:30 PM** **Job profile**: - Coordinating with customers, agents and inter-department for sea and air shipment statuses - Preparing and sending daily shipment status reports to customers...


  • Mumbai, Maharashtra, India Dhal Information System Pvt.Ltd.(DIS) Full time

    Customer Support Executive (CSE) We are looking for a dedicated and customer-oriented Customer Support Executive to join our team in addressing inquiries, resolving issues, and providing exceptional support to our customers. **Key Responsibilities**: Customer Interaction: - Respond to customer queries and concerns promptly and professionally. - Provide...


  • Mumbai, Maharashtra, India Cohire Solutions Pvt Ltd Full time

    Hi We have an opening for Customer & Seller Support Executive. Please find the JD herewith. **Salary: ₹20,000.00 - ₹30,000.00 per month** Job Responsibilities: - Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner - Conducting any customer satisfaction survey, calling customers for feedback on...


  • Andheri, Mumbai, Maharashtra, India PARASHAR HOSPITALITY SOLUTIONS Full time

    1. Customer support Executive should respond to customer web inquiries regarding online merchandise or service orders. 2. Assist customers with product selection, answers basic questions, and suggest various product options that are available. 3. Ensure prompt and proper resolution of customer queries by providing additional information or engaging others...


  • Mumbai, Maharashtra, India StarMaxx HR Services Full time

    **Job Description: Template** We’re currently seeking a skilled customer support executive to help us provide top-notch service to our customers at [Company X]. We offer a competitive salary, a collaborative work environment, opportunities for professional growth and comprehensive employee benefits. **Objectives of this role** - Providing accurate...


  • Malad, Mumbai, Maharashtra, India Business Zilla Full time

    Customer Support Executive Urgent hiring for Customer Support Executive **Job Overview**:As a customer support executive you will have to handle inbound and outbound calls of customer or clients. Identify the need of customer, and sell the given product/service. **Qualification**: - Higher Secondary. - Must have outbound and inbound sales experience. -...


  • Mumbai, Maharashtra, India Grace Services Full time

    **WE ARE HIRING FOR GRACE STFFING SERVICES (MALAD BRANCH)** **Job Title**: Customer Service Executive (Voice Process) **Shift Timing**: Night Shift (US Time Zone) **Working Days**: 5 Days Working, 2 Rotational Offs **Qualification**: HSC / Graduate (Both Freshers & Experienced) **Pick & Drop**: Provided We are looking for a Customer Service Executive to...


  • Mumbai, Maharashtra, India Uffizio Full time

    About Us: At Uffizio, we are more than just a company - we are innovators shaping the future of monitoring solutions. For over 20 years, we’ve been empowering businesses worldwide with our cutting-edge IoT and software technologies. Our expertise spans fleet management, employee tracking, waste management, energy monitoring, and more, delivering tailored...


  • Mumbai, Maharashtra, India Triedge Solutions Full time

    Position :Customer Support Executive Location : Mumbai Roles & Responsibilities: Shift = Only Rotational Shift ( 24/7) (A fosterer will be created; any rotation will be monthly, quarterly will go depending.) Days Working = 5 Days Rotational Week Off = 2 Rotational off **Job Types**: Full-time, Fresher Pay: ₹20,000.00 - ₹30,000.00 per...