International Customer Service Agent

3 days ago


Noida Uttar Pradesh, India OnlineInfatuation Full time

**Job Title**: International Customer Service Executive
**Location**: Noida, Sector 62

**Job Type**: Full-Time | Work from Office (WFO)
**Interview Mode**: Face-to-Face (F2F)

**Key Responsibilities**:

- Handle customer queries and concerns from international clients via **voice process** (inbound/outbound calls)
- Deliver prompt and professional responses to ensure high customer satisfaction
- Troubleshoot issues and provide accurate solutions
- Maintain detailed logs of customer interactions in CRM systems
- Achieve performance targets related to quality, productivity, and customer satisfaction

**Requirements**:

- **Minimum 1 year of experience** in **International Voice Process** is **mandatory**:

- Excellent verbal communication skills in English
- Strong interpersonal and customer handling skills
- Ability to work in rotational shifts and handle pressure in a fast-paced environment
- Knowledge of customer service tools and CRM platforms is a plus

**Salary & Perks**:

- **Salary**: Up to ₹38,000 (In-Hand)
- **Note**:No meal or cab** facility provided
- **Shift**: Rotational (24/7 availability preferred, depending on process)

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹38,000.00 per month

Schedule:

- Night shift
- Rotational shift
- US shift

Application Question(s):

- Are you an immediate joiner?

**Language**:

- English (required)

Work Location: In person



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