International Customer Service Representative
2 days ago
Minimum 6 months of experience in international BPO
- Handle inbound/outbound customer queries related to products and services.
- Resolve customer complaints and issues in a timely and professional manner.
- Collaborate with internal teams to address complex problems.
- Maintain customer satisfaction by ensuring timely follow-ups.
- Document interactions and track customer details in the CRM system.
- Meet performance targets such as customer satisfaction, response time, and call handling metrics.
**Job Types**: Full-time, Permanent
Pay: ₹40,000.00 - ₹45,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- International BPO: 1 year (required)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
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