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HRss Support Officer

2 weeks ago

Hyderabad, India DSM Full time

**DSM - Bright Science. Brighter Living.**

**Purpose of the position**

The position of the HR Support Officer based in the Global Service Center is to carry out a broad range of HR administrative tasks & execute centrally all activities necessary for a smooth and uninterrupted HR service delivery process for the regions.

**Job content**

**Key areas of accountability/responsibility**
- Manage employment records and documents related to hiring, transferring, promoting, and terminating, incl. filing according to legal requirement
- Explaining human resources policies, procedures, laws, and standards to Tier 1 and 2 (external provider) based on the location ( in a local language )
- Coordinate new hire and on boarding procedure is completed and processed
- Providing employee statements, letters and certificates if it’s out of Self-service functionality
- Deal with requests via Remedy according to internal KPI
- Enable efficient processes and simplify procedure as continuous improvement
- Support change management on communication
- Provide reports as requested
- Support Internal Control Framework operational controls
- Provide support to global mobility process such as work permit, transfer management, orientation to employee, etc.
- Support content management activities and HR Navigator administration for the regions

**Complexity of the position**
- Engage global vendor and local vendors to meet operation requirements efficiently
- Different languages, cultures and time zones with the regions
- Knowledge transfer from regions and updated supporting materials
- Work with standard Tier model with agreed KPI
- Root cause cross functions/department
- Cost effective solution doesn’t always meet customer requirement

**Knowledge level, educational level and skill requirements**
- At Minimum, Vocational degree in Human Resources Management, Business or related discipline.
- Exceptional adherence to detail, efficiency and accuracy.
- Be able to work under tight deadlines, with flexibility
- Strong knowledge of HR systems such as SAP, Success factor, etc.
- Good reporting analytics skills
- Fluent English both oral and written
- Affinity with employee, HRBP and line management

**Required level of experiences**
- Previous experience in Global Shared Services structures - minimum 2 years

Royal DSM is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.