CRM Support

**Job Title**: Customer Support Executive (E-commerce - Jewellery Industry) **Experience Required**: 2+ Years (Mail & Chat Support) **Location**: Andheri east Seepz, Mumbai **Key Responsibilities**: - Provide detailed information about jewellery products, pricing, customization, shipping, returns, and exchange policies. - Coordinate with internal teams...

1. CRM Implemention Implement & manage the organisation's crm system. Customise the CRM to meet the sales teams needs. Ensure the data integrity and accuracy within the CRM 2. User Training and support Provide training to sales team members on CRM Usage. Offer on going support and trouble shooting assistance. Address the CRM related queries and issues...

**Job Profile: Helpdesk Support / CRM** **Location: Mumbai** **Required Experienced: 1 + Yrs or Above** **Able to work in Rotational Shift** **Desired Skills**: - Previous experience in a support role or customer service role preferred. - **Strong communication skills, both verbal and written.**: - **Proficiency in troubleshooting**. - F**amiliarity with...

**Job Overview** **Key Responsibilities** - Initiate outbound calls to potential clients to promote loan products and services. - Maintain accurate records of client interactions and update information in the CRM system. - Follow up with leads generated through marketing campaigns and other sources. - Provide clear explanations of loan terms, interest...

Role Overview:As the CRM Manager, you will be responsible for leading the customer relationship management strategy and execution for BMW. You will develop and manage CRM initiatives to enhance customer retention, loyalty, and lifetime value while ensuring a seamless and personalized brand experience across all customer lifecycle stages.Key...

We are seeking a proactive **Post-Sales CRM Success Specialist** to join our team. In this role, you will work closely with our existing customers to ensure they are maximizing the value of our CRM product. You will be responsible for understanding customer challenges, providing guidance on best practices, and delivering personalized support to enhance CRM...

**Position Title**: CRM Executive / CRM Assistant **Department**: Marketing / Customer Experience **Reporting To**: Head of Marketing / CRM Manager **Location**: Lower Parel **Objective**: To manage and enhance customer relationships for the food-related website by leveraging CRM tools to drive engagement, loyalty, and repeat purchases. This role focuses on...

**Job Summary**: **Key Responsibilities**: - Make **outbound calls** to customers for **product inquiries, follow-ups, and service-related assistance**. - Handle **inbound customer queries** and provide prompt resolutions. - Assist customers with **post-sales support**, including order updates, service requests, and issue resolution. - Maintain accurate...

**Position**: -Sales Support Coordinator (Backend operations) **Location**: -Kanakia Wall Street, Andheri East **Working**: - 5 days working (Sat-Sun off) **Age criteria: - **Only upto 32 Yrs **Job type: - **Full time **Salary: - **Negotiable **Job Summary**: **Key Responsibilities**: - Coordinate and process sales orders, quotations, and invoices...

We are hiring for the position of Operations Support who has **3-4 Years of experience for Andheri location.** **Operations Support**: Coordinate with internal teams (sales, support, technical) for smooth operations. Track and follow up on customer queries, support tickets, and escalations. Maintain updated operational records and documentation. **Client &...