Us Shift

2 weeks ago

Bandra East Mumbai Maharashtra, India TalentGuru Full time

**Job Summary**:
**Key Responsibilities**:

- Make **outbound calls** to customers for **product inquiries, follow-ups, and service-related assistance**.
- Handle **inbound customer queries** and provide prompt resolutions.
- Assist customers with **post-sales support**, including order updates, service requests, and issue resolution.
- Maintain accurate **customer records and interactions** in the CRM system.
- Address and resolve **customer complaints or concerns** in a timely and professional manner.
- Provide **information about products, services, and ongoing promotions** to customers.
- Follow up with customers to ensure **satisfaction and build strong customer relationships**.
- Work closely with **sales, technical, and support teams** to ensure seamless after-sales service.
- Meet **daily and monthly targets** for calls, follow-ups, and customer satisfaction.
- Ensure adherence to **company policies, guidelines, and compliance regulations**.

**Skills & Qualifications**:

- **Graduate or equivalent** in any discipline.
- **1-3 years of experience** in telecalling, customer support, or CRM roles.
- **Excellent verbal and written communication skills in English.**:

- Strong **customer service orientation** with problem-solving abilities.
- Proficiency in **CRM tools and Microsoft Office (Excel, Word, Outlook, etc.)**.
- Ability to handle **high call volumes and work under pressure**.
- Flexibility to **work in the US shift (night shift)**.
- Strong **listening skills and attention to detail**.
- Ability to **multi-task and manage time effectively**.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹70,000.00 per month

Schedule:

- Night shift

Work Location: In person

**Speak with the employer**
+91 8866371274

  • Outbound Sales

    2 weeks ago

    Andheri East, Mumbai, Maharashtra, India ICC GROUP Full time

    **Greetings from I2C** **URGENT OPENING FOR CRE FOR OUTBOUND SALES ROLE (NIGHT SHIFT US process)** - This role includes calling and up selling. - The person should be fluent in English communication - Added advantage if worked in international BPO Exp: 0 -2 yrs Education: HSC **Compensation-** **Fixed Salary + PF + Incentives + Travel Allowance + Food...

  • US Shifts

    5 days ago

    Navi Mumbai, India eClerx Full time

    A typical day in a Process Excellence Manager may look like: Working with ops to identify project/process improvement opportunities which can start from a simple excel based solutions and can reach up to machine learning. Mentoring/Leading Projects till the needle is moved Supporting Kaizen activities Updating progress on projects to senior stakeholders You...

  • International Sales

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India North Hires Full time

    **Key Responsibilities**: - Make outbound sales calls to US-based prospects and existing clients. - Identify potential customers, understand their business needs, and present tailored solutions. - Convert leads into qualified opportunities and close sales to meet or exceed targets. - Maintain a strong understanding of the company’s services and pitch...

  • Us Female-night Shift

    2 weeks ago

    Navi Mumbai, Maharashtra, India Neural IT Full time

    US sales calling experience is mandatory - INBOUND OR OUTBOUND CALLING - FEMALE CANDIDATES FOR NIGHT SHIFT COMPLUSORY - She should have ability to convey and explain important information on the call to the customers. Pay: ₹30,000.00 - ₹35,000.00 per month **Benefits**: - Health insurance - Leave encashment - Life insurance - Paid sick time -...

  • Sales Executive-us Shift

    7 days ago

    Navi Mumbai, Maharashtra, India Werq Labs Pvt Ltd Full time

    Role & Responsibilities: Experience in selling IT Products & IT services, Digital Marketing services, on-demand resourcing to international clients. Actively seek out new sales opportunities through cold calling, networking & social media, and doing lead generation. Experience in international sales calling at US and UK hours. Occupying a deep...

  • Account Executive

    2 days ago

    Mumbai, Maharashtra, India The Skillions Full time

    We are currently looking for an account executive to be the leading force that fuels our growing client relationships in the North American market. The ideal person will have proven experience building on existing relationships, and ensuring customer satisfaction. The account executive will be a proactive, organized and curious member **Objectives of this...

  • IT Sales Intern(Us Shift)

    1 week ago

    Pune, Maharashtra, India RadarSoft Technologies Full time

    PUNE **IT Sales Intern(US Shift)**: **Skills Required -**1. Handle US client calls while working from our Pune office. 2. Assist in lead generation... **Read More** **Experience Required -**0-1 Years **Job Type -**Full Time

  • Customer Care

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Leads 2 Business Solutions Pvt. Ltd. Full time

    1. 24/7 any 9 hrs shift. 2. 5 days working. 3. 2 rotational week offs. **Job Types**: Full-time, Fresher Pay: ₹20,000.00 - ₹28,000.00 per month Schedule: - Night shift - Rotational shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer service: 1 year...

  • International Sales us

    1 week ago

    Bandra, Mumbai, Maharashtra, India Lalit Gems Full time

    **Job Overview**: **Responsibilities** - Conduct in-depth market research to identify trends, opportunities, and potential clients within the diamond industry. Analyse competitor activities and market dynamics to develop targeted sales strategies. - Generate new business leads through targeted prospecting, networking, referrals, and industry events. Build...

  • Us Mortgage

    3 days ago

    Mumbai, Maharashtra, India 2COMS Full time

    Job Opportunity Banking Operations Process Executive About the Client Our client is a CMMI level 4 company a global IT solutions provider specializing in delivering simple and scalable solutions to address complex business problems With a team of over 1 500 staff they offer technical and domain expertise across multiple platforms and industries to...