Process Associate
18 hours ago
Job Title
- Process Associate
**Responsibilities**:
- Work with internal departments to resolve any discrepancies that may arise.
- Ability to generate and run reports through MS Excel and different tools and present the dashboard to the Client to share the status of Orders & Tickets.
- Assist with billing questions and coordinate with the Finance department. - Process orders, follow up with vendors or account managers, and resolve issues raised by the Customer.
- Work closely with the Client & Account Managers.
Requirement
- Open to work in the US & Night Shifts and be open to rotational shifts & weekly offs. - Should be able to cope with pressure situations and be available during the peak season. - Should be able to prioritize the work as per the agreed deadlines and be open to learning new tasks & multi-task.
- Open to work on weekends based on business requirements.
Qualifications, Experience & Skills:
- Previous experience working with ERP systems is a plus.
- Experience working with International Clients will be an added advantage.
- Working knowledge of MS Office (preferably MS Excel
Pay: ₹300,000.00 - ₹400,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- US shift
- Weekend availability
Supplemental Pay:
- Performance bonus
- Quarterly bonus
**Language**:
- English (required)
**Location**:
- Navi Mumbai, Maharashtra (required)
Shift availability:
- Night Shift (required)
- Overnight Shift (required)
Work Location: In person
**Speak with the employer**
+91 7479766833
Expected Start Date: 26/02/2025
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