Duty Officer

14 hours ago

Mumbai, India MoSahay Associate Full time

Ensure his responsibility areas are well equipped, operational and his team is provided with adequate tools. This includes:

- Cinema is clean
- All Point of Sale/ Equipment’s are active
- Conducting Pre-opening Audi - check.
- Responsible for improvement of Cinema Operations process and ensuring statutory Compliance adherence
- Brief his/her team member about the new releases / new marketing initiative & monitor its effectiveness
- Coordinating and multi-tasking job duties in a busy environment
- Adhere to strict standards
- Ensure that Audi’s are opened in time and Service Associates (Front Enders) is available at the Exit to thank the patrons
- 100% assistance to the Service Associates.
- Responsible for customer query handling/situation handling
- Well versed with Movie synopsis and genre
- Train the staff for up selling, suggestive selling and in auditorium (SOS) selling
- Responsible for Patron complain resolution.
- Responsible for Training and Grooming of Service Associate as per SOP.
- Control on pilferages in allocated area during the shift

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Hotel management: 2 years (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 6370321069

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