
Process Associate
4 days ago
**Designation**: Process Associate (ReachCambridge ChatBot)
**Reports to**:Business Development Manager
**Shift Timings**:
- 1st shift: 7 AM IST to 2.30 PM IST
- 2nd shift: 2.00 PM IST to 10.00 PM IST
**Working Days**:
- Monday to Friday
**Calling**:
- These resources would be expected to make calls to leads provided by RC team and follow the sales process setup by us.
- Represent iSC and RC to International leads via calls and WhatsApp messages.
- Prepare and own training materials pertaining to RC and its courses(We already have this data but needs to be updated when there is any change in the RC website)
**Available on iSC ChatBot**:
- These resources would be expected to be available on iSC Chatbot during iSC's nonworking hours.
- Collect data for the Data team as needed
- Making calls for collecting feedback for various surveys that we plan to implement at iSC.
**Role Requirements**:
- Graduation or equivalent in a related field
- Internship experience in B2C sales and Inside Sales from the EdTech industry is an added advantage
- Must be a team player
- Identify and develop sources to increase sales leads
- Excellent written and verbal communication skills timely reporting as required
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