Customer Relationship Executive
4 days ago
Client Relationship Building: Regularly connect with existing customers to ensure they are satisfied with products/services and to keep them informed about new offerings.
- Site Visits & Customer Meetings: Personally visit top customers to maintain face-toface relationships, understand challenges they’re facing, and discuss upcoming needs or projects
- Referral Generation: Systematically ask for referrals from satisfied customers and track these referrals through the CRM system to close new deals.
- Complaint Resolution: Act as the single point of contact for existing clients in case of any service issues, coordinate with internal teams to resolve problems quickly, and ensure a positive experience.
- CRM Management: Enter all customer data, interactions, and next steps into the CRM; use this database to track communications, orders, referrals, and satisfaction metrics.
Qualifications & Skills:Bachelor’s/ Masters in B
Pay: ₹25,000.00 - ₹30,230.21 per month
**Benefits**:
- Health insurance
Work Location: In person
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