Customer Service Representative

**Job Overview**: **Key Responsibilities**: - Handle inbound and outbound customer calls professionally. - Assist customers with order placement, tracking, cancellations, returns, and refunds. - Resolve customer complaints and escalate complex issues when necessary. - Provide product information and answer queries to enhance customer satisfaction. -...

**About the Role**: **Key Responsibilities**: - Handle inbound and outbound customer interactions in a professional manner - Resolve product - or service-related issues promptly and effectively - Maintain accurate records of customer interactions and transactions - Follow communication procedures, guidelines, and policies - Escalate unresolved issues to the...

**Responsibilities**: - **Initiate Feedback Calls**: Proactively make outbound calls to customers who have recently purchased our products/services to solicit feedback. - **Collect and Record Feedback**: Engage customers in meaningful conversations to gather detailed feedback about their experience. Document feedback accurately in the designated database or...

Key Deliverables: Lead GenerationGenerate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship ManagementEnd to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with...

Job Title: Client Service ExecutiveLocation: HaldwaniJob Description:We are looking for a Client Service Executive to act as a key link between clients and banks. The role involves following up on client loan files, coordinating with clients and banks, and providing timely updates.Requirements:Good communication and interpersonal skillsAbility to manage and...

Overview: **Job Overview**: CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand his business by coaching and working with the...

**Job Title**: Field Sales Executive **Location**: Haldwani **Job Type**: Full-Time **About Us**: DigiPhlox is a leading Digital Marketing company dedicated to delivering high-quality online marketing service to our customers. We are looking for a motivated and results-driven Field Sales Executive to join our dynamic team and help us expand our market...

We are seeking a young and proactive Field Sales Representative to lead our sales efforts in the assigned region The ideal candidate will be responsible for managing and expanding the client base and building long-term relationships with customers This role requires someone who is both strategic and hands-on with a strong focus on fieldwork and client...

**Qualification**: Graduate, Knowledge of MS Office **Yrs. Of Exp. in HVAC Industry**: Minimum 2 years **Location**: Haldwani, Uttarakhand **No. Of Vacancy**: 1 **Description**: Should be responsible for handling of Field Teams with allocation of calls. Handling complaints and customer care number. Tracking of tools and parts. Making MIS reports, Service...

Job Title: Executive - Customer Experience Location - Work From Office (WFO) - Noida/Gurugram/Haldwani, Work From Home (WFH) also available Nature of Engagement : Full-time or Part-time For WFH - Laptop/Desktop with good configuration, Stable Internet connection, Headset is required. Job Summary: As a Customer Support Executive! We're looking for...