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Quality Auditor

3 weeks ago

Noida, India Dynamic Octopus Technology Pvt Ltd Full time

**Roles & Responsibilities**
- Developing and implementing quality control audit plans.
- Identifying testing parameters for collection call.
- Assigning team members to quality audits and overseeing their work.
- Training employees on quality standards and procedures.
- Ensuring that call comply with industry standards.
- Documenting defects and recommendations for improvement.
- Preparing and presenting quality audit reports to senior management.
- Keeping abreast of industry standards and regulations.

**Skills & Requirements**:

- Should know Quality parameters
- Should have process knowledge of Voice & Backend Process
- Collect all the essential data required and identify the root cause analysis
- Min. 1-2 years experience in Call auditing
- Should know about training aspects

Drop your resume we shall sure get in touch with you ASAP. Thank you.

**Salary**: ₹22,000.00 - ₹28,000.00 per month

**Benefits**:

- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Speak with the employer**
+91 9632902971