
Quality Auditor
3 weeks ago
Job Description – Quality Auditor
We are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup.
Key Responsibilities:
Conduct audits of calls, emails, chats, and complaint audits.
Identify gaps, share feedback with agents/teams, and suggest improvements.
Maintain audit reports and highlight key findings for management.
Provide coaching support to improve customer interactions and compliance.
Ensure adherence to processes, policies, and regulatory standards.
Requirements:
Graduate degree or equivalent experience.
Prior QA/auditing experience, preferably in BPO /customer service.
Strong banking experience in customer service will be preferred.
Good analytical, communication, and feedback skills.
Detail-oriented with strong organisational and time management skills.
Language : Hindi & English
Immediate joiners preferred.
Job Details: Organization: Wyzmindz Solution Private Limited
Location: Noida, Sector 63
Work Module: Work from Office
Job Types: Full-time, Permanent
Pay: ₹216, ₹240,000.00 per year
Benefits:
- Health insurance
- Provident Fund
-
Quality Auditor
3 weeks ago
Noida, India WyzMindz Solutions Pvt. Ltd. Full timeHiring – Gujarati Language Quality Auditor We are looking for a Quality Auditor (Gujarati language) to join our growing team. Who can apply? Candidates with strong experience in Quality Auditing. Professionals from Customer Service or Collection (BPO/Banking/NBFC) domain with relevant exposure. Must be proficient in Gujarati (speaking, reading &...
-
Quality Auditor
2 weeks ago
Noida, Uttar Pradesh, India WyzMindz Solutions Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHiring – Gujarati Language Quality AuditorWe are looking for a Quality Auditor (Gujarati language) to join our growing team. Who can apply?Candidates with strong experience in Quality Auditing.Professionals from Customer Service or Collection (BPO/Banking/NBFC) domain with relevant exposure.Must be proficient in Gujarati (speaking, reading & writing)....
-
Quality Auditor
3 days ago
Noida, Uttar Pradesh, India WYZMINDZ Solutions Private Limited Full time ₹ 2,16,000 - ₹ 2,40,000 per yearJob Description – Quality AuditorWe are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup.Key Responsibilities:Conduct audits of calls, emails, chats, and complaint audits.Identify gaps, share feedback with agents/teams,...
-
Quality Auditor
1 week ago
Noida, India Wyzmindz Solutions Pvt ltd Full timeThe Quality Auditor plays a crucial role in ensuring the delivery of high-quality services and adherence to established quality standards within a Business Process Outsourcing (BPO) environment. As a Quality Auditor, you will be responsible for conducting audits, evaluating processes, and providing actionable feedback to improve operational efficiency and...
-
International Bpo Quality Auditor
2 weeks ago
Noida, India Looper Development Services Private Limited Full timeJob description We are looking for a Quality Auditor to join our high-impact team focused on the US market. Responsibilities for Quality Auditor - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the tasks...
-
Us Sales Quality Auditor
2 weeks ago
Noida, India looper Development Services Private Limited Full time**Job description** We are looking for a Quality Auditor to join our high-impact team focused on the US market. **Responsibilities for Quality Auditor** - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the...
-
Quality Auditor(Us Process)
2 weeks ago
Noida, India Looper Development Services Private Limited Full time**Job description** We are looking for a Quality Auditor to join our high-impact team focused on the US market. **Responsibilities for Quality Auditor** - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the...
-
Quality Auditor
2 days ago
Noida, Uttar Pradesh, India IDAMTAT TECHNOLOGIES & SERVICES LLP Full time**Job Description: Quality Auditor - Collections Process (Mid - Level)** **Position: Quality Auditor - Collections Process** - Total positions - 10 - 3 - Bengali - 3 - Marathi - 2 - Tamil & Telgue - 2 - Kannada. - Location: Noida Sector 63 - Employment Type: Full-Time - Experience Required: Minimum 1 year in Collections process - Level: Mid-Level **About...
-
Call Quality Auditor
2 weeks ago
Noida, Uttar Pradesh, India Goodveda Full time ₹ 18,20,000 - ₹ 25,00,000 per yearAs a Call Quality Auditor at our company, your role will involve monitoring, evaluating, and scoring inbound and outbound calls to ensure quality standards and compliance are met across various parameters. You will be responsible for listening to live and recorded calls, assessing communication, compliance, product knowledge, and call etiquette, and...
-
Call Quality Auditor
3 weeks ago
Noida, India TransMon -Simplify Cx Operations Management Full timeJob description We are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup. Key Responsibilities: Conduct audits of calls, emails, chats, and complaint audits. Identify gaps, share feedback with agents/teams, and suggest...