Quality Auditor

10 hours ago


Noida, India WYZMINDZ Solutions Private Limited Full time

Job Description – Quality Auditor

We are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup.

Key Responsibilities:

Conduct audits of calls, emails, chats, and complaint audits.

Identify gaps, share feedback with agents/teams, and suggest improvements.

Maintain audit reports and highlight key findings for management.

Provide coaching support to improve customer interactions and compliance.

Ensure adherence to processes, policies, and regulatory standards.

Requirements:

Graduate degree or equivalent experience.

Prior QA/auditing experience, preferably in BPO /customer service.

Strong banking experience in customer service will be preferred.

Good analytical, communication, and feedback skills.

Detail-oriented with strong organisational and time management skills.

Language : Hindi & English

Immediate joiners preferred.

Job Details: Organization: Wyzmindz Solution Private Limited

Location: Noida, Sector 63

Work Module: Work from Office

Job Types: Full-time, Permanent

Pay: ₹216, ₹240,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

  • Quality Auditor

    2 weeks ago


    Noida, Uttar Pradesh, India WyzMindz Solutions Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hiring – Gujarati Language Quality AuditorWe are looking for a Quality Auditor (Gujarati language) to join our growing team. Who can apply?Candidates with strong experience in Quality Auditing.Professionals from Customer Service or Collection (BPO/Banking/NBFC) domain with relevant exposure.Must be proficient in Gujarati (speaking, reading & writing)....

  • Quality Auditor

    12 hours ago


    Noida, India WyzMindz Solutions Pvt. Ltd. Full time

    Hiring – Gujarati Language Quality Auditor We are looking for a Quality Auditor (Gujarati language) to join our growing team. Who can apply? Candidates with strong experience in Quality Auditing. Professionals from Customer Service or Collection (BPO/Banking/NBFC) domain with relevant exposure. Must be proficient in Gujarati (speaking, reading &...

  • Quality Auditor

    5 days ago


    Noida, Uttar Pradesh, India WYZMINDZ Solutions Private Limited Full time ₹ 2,16,000 - ₹ 2,40,000 per year

    Job Description – Quality AuditorWe are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup.Key Responsibilities:Conduct audits of calls, emails, chats, and complaint audits.Identify gaps, share feedback with agents/teams,...

  • Quality Auditor

    5 days ago


    Noida, Uttar Pradesh, India WYZMINDZ Solutions Private Limited Full time

    **Job Description - Quality Auditor** We are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup. Key Responsibilities: Identify gaps, share feedback with agents/teams, and suggest improvements. Maintain audit reports and...

  • Quality Auditor

    2 days ago


    Noida, Uttar Pradesh, India Super Scholar Full time

    Certification as a Quality Auditor (e.g. CQA, CQIA) - Experience with statistical process control techniques - Experience with root cause analysis techniques - Experience in the automotive industry - Bachelor's degree in a relevant field (e.g. engineering, science, quality management) - Minimum of 1 year of experience in a quality control role - Strong...

  • Quality Auditor

    6 days ago


    Noida, Uttar Pradesh, India Livekeeping Technologies Pvt Ltd Full time

    **Position Description**: The Quality Auditor will be responsible for conducting audits, ensuring that company processes, products, and services meet both internal and external quality standards. They will work closely with team members to identify areas of improvement, ensure compliance with established quality parameters, and help enhance overall...

  • Quality Auditor

    1 week ago


    Noida, Uttar Pradesh, India IDAMTAT TECHNOLOGIES & SERVICES LLP Full time

    **Job Description: Quality Auditor - Collections Process (Mid - Level)** **Position: Quality Auditor - Collections Process** - Total positions - 10 - 3 - Bengali - 3 - Marathi - 2 - Tamil & Telgue - 2 - Kannada. - Location: Noida Sector 63 - Employment Type: Full-Time - Experience Required: Minimum 1 year in Collections process - Level: Mid-Level **About...

  • Lead Auditor

    2 weeks ago


    Noida, Uttar Pradesh, India TÜV Rheinland Group Full time US$ 90,000 - US$ 1,20,000 per year

    Job DescriptionPlans, prepares and carries out audits in compliance with the accreditation requirements.Develop audit plans based on IAFT standards and client requirements.Coordinates the schedule and audit plan with the customer and, if necessary, with the auditor teamCollects and analyses data to detect deficient controls, duplicated effort, fraud or...


  • Noida, Uttar Pradesh, India HCAH SUVITAS Full time

    Job Opportunity: Call Quality Auditor Qualification: Any Science Degree Location: Sector 125, Noida Experience: 1 + Year ( Hospital / Healthcare Preferred ) **Salary**: 30,000 - 40,000 CTC Shift: General Shift **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the...


  • Noida, Uttar Pradesh, India TransMon -Simplify Cx Operations Management Full time ₹ 2,64,000 per year

    Job descriptionWe are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup.Key Responsibilities:Conduct audits of calls, emails, chats, and complaint audits.Identify gaps, share feedback with agents/teams, and suggest...