
Call Quality Auditor
12 hours ago
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Call Quality Auditor
2 weeks ago
Noida, Uttar Pradesh, India TransMon -Simplify Cx Operations Management Full time ₹ 2,64,000 per yearJob descriptionWe are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup.Key Responsibilities:Conduct audits of calls, emails, chats, and complaint audits.Identify gaps, share feedback with agents/teams, and suggest...
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Quality Auditor
20 hours ago
Noida, Uttar Pradesh, India WyzMindz Solutions Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHiring – Gujarati Language Quality AuditorWe are looking for a Quality Auditor (Gujarati language) to join our growing team. Who can apply?Candidates with strong experience in Quality Auditing.Professionals from Customer Service or Collection (BPO/Banking/NBFC) domain with relevant exposure.Must be proficient in Gujarati (speaking, reading & writing)....
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Call Quality Analyst
6 days ago
Noida, Uttar Pradesh, India Wyzmindz Solutions Full time ₹ 6,00,000 - ₹ 8,00,000 per yearWe are hiring a Quality Auditor at Wyzmindz Solution Private Limited. The role is focused on auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup.Key Responsibilities:Conduct audits of calls, emails, chats, and complaint audits.Identify gaps, share feedback with agents/teams, and suggest improvements.Maintain...
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Quality Auditor
2 days ago
Noida, Uttar Pradesh, India Care Health Insurance Full time ₹ 5,00,000 - ₹ 10,00,000 per yearRole & responsibilities:Monitoring and assessment of Call Centre Associates for both inbound and outbound calls.Providing regular feedback to associates as per their calls measurementAssists in providing standard weekly and monthly reporting within predetermined reporting parameters.Participates in call calibration exercises.Offers suggestions for process...
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Call Quality Analyst
6 days ago
Noida, Uttar Pradesh, India Qdegrees Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearMonitor & evaluate Fintech Sales calls for quality Share feedback & improvement areas Ensure compliance with SOPs Prepare QA reports & insights Support training for better CX
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Accounts Executive in Noida
6 days ago
Noida, Uttar Pradesh, India Quality Austria Central Asia Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAs an accounts executive at Quality Austria Central Asia, you will play a crucial role in managing the company's financial operations and ensuring compliance with accounting standards. Your expertise in accounting and finance will be essential in supporting the growth and success of our organization.Key ResponsibilitiesPrepare and maintain accurate financial...
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Call Center Executive
2 days ago
Noida, Uttar Pradesh, India Gokaimizu Full time ₹ 6,00,000 - ₹ 12,00,000 per yearResponsibilities:* Meet daily/weekly targets BPO Call Center* Expert in English speaking, Great Listening skills* High call quality standards* Manage domestic calls via phone and email* Adhere to company policies and procedures
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Quality Analyst
13 hours ago
Noida, Uttar Pradesh, India Amar Ujala Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are seeking a detail-oriented and proactive Quality Analyst to join our Customer Service team. The Quality Analyst will monitor and evaluate customer interactions to ensure service quality and compliance with company standards, identify areas for improvement, and provide actionable feedback to enhance overall customer experience.Role &...
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Auditor - Social & Environmental Audits
2 days ago
Noida, Uttar Pradesh, India TÜV Rheinland Group Full time US$ 60,000 - US$ 1,00,000 per yearJob DescriptionAudit Planning: Develop and implement effective audit plans as per the scheme requirements & standards.Compliance with TUVR Code of Ethics: Adhere to the TUVR Code of Ethics throughout the audit process, ensuring ethical conduct in all audits and interactions.Onsite Audits: Conduct through onsite audits as assigned, ensuring full compliance...
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Quality Analyst
2 weeks ago
Noida, Uttar Pradesh, India CORPAVENUE Full time ₹ 7,80,000 per yearThe Quality Analyst ensures that all customer interactions meet the required standards for accuracy, professionalism, and compliance. This role helps improve customer experience and boosts the conversion ratio by identifying best practices and areas of improvement.Key Responsibilities:·Monitor telecaller conversations (live and recorded) for script...