Customer Support Representative

1 week ago


Mohali Punjab, India Pranav Doors & Windows Pvt. Ltd - Dehradun, Delhi Full time

Pranav Doors and Windows Pvt. Ltd. Is hiring for C**ustomer Support Executive**

Experience**: 0-3 years

Salary**:15-25k** ( Based upon Skills)

Location: Mohali

**Job Requirements**:

- Maintain CRM database and update customer interactions accurately.
- Collaborate with the marketing team to resolve customer issues.
- Collect and analyze customer feedback to suggest improvements in marketing strategies.
- Generate regular reports on customer queries and campaign-related concerns.

**Requirements and skills**:

- Strong **communication and interpersonal skills**.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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