Customer Service Representative

2 weeks ago


Mohali Punjab, India Soft Elevation Private Limited Full time

**Job description**
- **Excellent written and verbal communication**:

- The Process Is **International( US based)**:

- Key duties and responsibilities Customer care Executive
- Answering Inbound Call from Customers, Clients.
- Delivering professional and expert Customer services to our Customers and Clients
- Responsible for the day-to-day assigned work.

**Qualifications**
- Graduate degree or diploma in any discipline.
- Strong communication and interpersonal skills.
- **Ability to stay calm under pressure and handle difficult situations effectively.**:

- **Willingness to work in shifts.**:

- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- **Ability to multi-task, organize, and prioritize work.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- US shift
- Weekend availability

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Open to work in Rotational Shifts
- Excellent written and verbal communication skills.

**Education**:

- Diploma (preferred)

**Experience**:

- International voice process: 1 year (required)

**Language**:

- Fluent English (required)

**Location**:

- Mohali, Punjab (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

**Speak with the employer**
+91 9459540512
Application Deadline: 19/05/2025
Expected Start Date: 05/05/2025



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