
Csr (Customer Service Representative)
6 days ago
**Job details**:
- Job position**:Customer Service Representative (CSR)**:
- Qualification: Diploma, Graduation, Post Graduation
- **Experience: 1- 2 years in BPO/KPO**:
- Job Location: Phase 8B Industrial area, Sec-74 Mohali, Punjab
- Salary Package: 25-35k + Incentives
- US shift, Work from office, Full-time Job
- Cab facility available for both pick & drop
**Required skills**:
- 1 year of relevant experience in customer service.
- Ability to read, write, and converse proficiently in US English (excellent communication).
- Proficient in the use of computers.
- Polite, humble, and professional communication style.
- Ability to accept and adapt to new challenges with a positive mindset.
- Good English verbal and written communication abilities.
- Strong problem-solving skills and quick learning capability.
- Ability to work under pressure and meet sales targets.
- Self-motivated, team-oriented, and customer-focused approach.
**Roles & Responsibilities**:
- Answer incoming calls from healthcare plan members.
- Understand the coverage and healthcare requirements by interacting with members on the phone.
- Resolve member issues through verbal and written communication.
**Perks & Benefits**:
- Fixed night shifts
- Flexible work hours
- Healthy Work Culture
- On-time salary
- Fun activities
- Performance-based Increments
- Career support & professional development.
- Guidance by the team leaders.
- Transportation for night shifts
- Health and wellness incentives.
**Kind regards,**
**HR Team**
**Void2one Solutions**
**Contact: +91-6284106974**
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Commuter assistance
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Application Question(s):
- Do you have fluent English-speaking skills?
**Education**:
- Bachelor's (required)
Shift availability:
- Night Shift (required)
Work Location: In person
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