Csr (Customer Service Representative)

6 days ago

Mohali Punjab, India Void2one Solutions Full time

**Job details**:

- Job position**:Customer Service Representative (CSR)**:

- Qualification: Diploma, Graduation, Post Graduation
- **Experience: 1- 2 years in BPO/KPO**:

- Job Location: Phase 8B Industrial area, Sec-74 Mohali, Punjab
- Salary Package: 25-35k + Incentives
- US shift, Work from office, Full-time Job
- Cab facility available for both pick & drop

**Required skills**:

- 1 year of relevant experience in customer service.
- Ability to read, write, and converse proficiently in US English (excellent communication).
- Proficient in the use of computers.
- Polite, humble, and professional communication style.
- Ability to accept and adapt to new challenges with a positive mindset.
- Good English verbal and written communication abilities.
- Strong problem-solving skills and quick learning capability.
- Ability to work under pressure and meet sales targets.
- Self-motivated, team-oriented, and customer-focused approach.

**Roles & Responsibilities**:

- Answer incoming calls from healthcare plan members.
- Understand the coverage and healthcare requirements by interacting with members on the phone.
- Resolve member issues through verbal and written communication.

**Perks & Benefits**:

- Fixed night shifts
- Flexible work hours
- Healthy Work Culture
- On-time salary
- Fun activities
- Performance-based Increments
- Career support & professional development.
- Guidance by the team leaders.
- Transportation for night shifts
- Health and wellness incentives.

**Kind regards,**
**HR Team**
**Void2one Solutions**
**Contact: +91-6284106974**

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Application Question(s):

- Do you have fluent English-speaking skills?

**Education**:

- Bachelor's (required)

Shift availability:

- Night Shift (required)

Work Location: In person

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