Service Coordinator

20 hours ago

Surat Gujarat, India Arihant Refrigeration Full time

We are looking for a customer-oriented service representative. The person will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer might face with accuracy and efficiency.

**Responsibilities**:

- Effectively manage incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Requirements**:

- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices(preferred)
- Basic understanding of accounting principles(Not necessary but preferred)
- Customer orientation and ability to adapt/respond to different types of customers
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

**Salary**: ₹11,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 +919574057910

  • Service Coordinator

    3 days ago

    Surat, Gujarat, India OnsiteGO Full time

    **Responsibilities**: - Performs end to end coordination with service centers, service Engg & customers - Regularly updates CRM platform - Prompt in providing updates to customer - Captures customer queries / complaints and provide appropriate solutions and alternatives with the within the timeframe and follow-up to ensure resolution - Handling demanding...

  • Client Services Coordinator

    1 week ago

    Althan, Surat, Gujarat, India refrens.com Full time

    **About Us**: **Learn more about us**: **Position**: A _**Client Services Coordinator **_would be responsible for providing excellent customer service to clients, handling client inquiries, and resolving any issues that may arise. **Responsibilities**: - Maintaining client records and ensuring data accuracy. - Resolving client issues and complaints in a...

  • Client Servicing Coordinator

    2 weeks ago

    Dumas, Surat, Gujarat, India i2c Events Full time

    **Job Summary**: The Client Servicing Coordinator will work closely with the Client Servicing Executive to ensure smooth communication between clients and the event planning team. This role will assist in understanding client needs, managing event details, coordinating with internal teams, and ensuring that all client requests are addressed promptly and...

  • Client Servicing Coordinator

    4 days ago

    Dumas, Surat, Gujarat, India i2c Events Full time ₹ 1,68,000 - ₹ 2,40,000 per year

    1. JOB PURPOSE:The Client Servicing Coordinator supports the Client Servicing Executive by providing creative suggestions, addressing client inquiries, and ensuring seamless client interactions.2. ROLE AND RESPONSIBILITIES:Assist Client Servicing Executives in all client meetings.Take notes, document client information during meetings, and update records in...

  • Service Coordinator

    1 week ago

    Vadodara, Gujarat, India Unisafe Services Full time

    Job Title: Service Coordinator (Back Office) Department: Service/Operations Job Summary: Key Responsibilities: Service Coordination: Coordinate with field service technicians and engineers to ensure timely completion of service tasks. Handle scheduling of service appointments and ensure availability of resources. Track and monitor service progress and...

  • Service Coordinator

    2 weeks ago

    Vadodara, Gujarat, India Unisafe Services Full time

    Job Title: Service Coordinator (Back Office) Department: Service/Operations Job Summary: Key Responsibilities: Service Coordination: Coordinate with field service technicians and engineers to ensure timely completion of service tasks. Handle scheduling of service appointments and ensure availability of resources. Track and monitor service progress and...

  • Service Coordinator

    2 weeks ago

    Ahmedabad, Gujarat, India CARE INFOTECH Full time

    **Short summary**: We need an Office Engineer to coordinate field teams, manage customer communications, job scheduling and ensure timely closure of service requests. **Key responsibilities**: - Schedule & dispatch field engineers; maintain daily job logs. - Coordinate with customers for site access, feedback and closure reports. - Track spares, raise...

  • Tellecaller (Female Fresher)

    3 days ago

    Surat, Gujarat, India Service Infinity Full time

    Key Responsibilities - Responding to clients requirement and explaining them about our service. - Developing a deep understanding of our product to help customer. - Coordinating with companies vendors for scheduling task. - Calling to the leads given by the company. - Focusing on the quality of work and documentation of the action as well as skills: - MS...

  • Tellecaller (Female Fresher)

    1 week ago

    Surat, Gujarat, India Service Infinity Full time

    Key Responsibilities - Responding to clients requirement and explaining them about our service. - Developing a deep understanding of our product to help customer. - Coordinating with companies vendors for scheduling task. - Calling to the leads given by the company. - Focusing on the quality of work and documentation of the action as well as skills: - MS...

  • Service Coordinator

    2 weeks ago

    Bhatar, Surat, Gujarat, India Hexxa Geo Systems Integrators Pvt Limited Full time

    Responsible for Maintaining & managing the documentation as well as data entry and management work for the assigned service team. - Handle & maintain records/reports regarding the calls/customer complaints & manage customer communication for call updates Collecting and co-ordinating for Daily Call report & entry in ERP software - Assist Service manager for...