Service Coordinator
5 days ago
Serve as the main point of contact between clients and the service team.
- Respond to inquiries, resolve issues, and ensure customer satisfaction.
- Schedule service appointments, staff visits, or maintenance activities.
- Coordinate between departments, technicians, or providers to ensure smooth service delivery.
- Manage client or case files, ensuring proper documentation and compliance with company or regulatory standards.
- Monitor progress of services and follow up as necessary.
- Maintain accurate service records, logs, and databases.
- Prepare reports, invoices, or service summaries.
- Collaborate with other staff to allocate resources and manage workloads.
- Assist in training or onboarding of new service staff, if applicable.
- Monitor service delivery for quality and efficiency.
- Handle complaints and implement corrective actions.
- Ensure services meet legal, safety, and organizational standards.
- Stay up to date with industry regulations and organizational policies.
- Organize and allocate equipment, tools, or personnel needed for services.
- Maintain inventory or order supplies as necessary.
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
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