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Service Coordinator
3 weeks ago
Act as the first point of contact for customer service inquiries.
- Schedule and assign service calls to field engineers/technicians.
- Track service requests and ensure timely completion.
- Maintain service records, reports, and customer databases.
- Coordinate spare parts availability with inventory/warehouse teams.
- Communicate with clients to update on service status and follow-ups.
- Support the service team with documentation, reports, and compliance.
- Escalate unresolved issues to the appropriate department for quick action.
Pay: ₹11,821.49 - ₹25,642.46 per month
**Benefits**:
- Paid time off
Work Location: In person