
Service Coordinator
1 day ago
**Key Responsibilities**:
- Schedule and coordinate service visits with engineers and clients
- Attend meetings and calls related to service activities
- Act as the main point of contact for client queries and ensure proper follow-up until resolution
- Maintain accurate service records and update sheets & systems (preferably ZOHO)
- Coordinate with internal teams (sales, service, logistics) for smooth service execution
- Collaborate with technical teams to resolve issues quickly and efficiently
- Track service performance, prepare basic reports, and manage service-related inventory
**Requirements**:
- Bachelor’s degree in Electronics, Biomedical, Instrumentation, or a related field
- 2-5 years of experience in service coordination or customer support
- Strong communication, follow-up, and organizational skills
- Experience using ZOHO or other service management tools
- Must have knowledge of laboratory equipment/instruments
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Work Location: In person
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