Support Coordinator

4 days ago


Surat Gujarat, India SOLTECH TechServices Pvt Ltd Full time

**Key Responsibilities**:

- **Problem Solving**: Coordinate with the technical team to resolve customer complaints quickly.
- **Service Scheduling**: Arrange and track service visits for technicians to fix customer issues.
- **Documentation**: Keep records of customer queries, complaints, and resolutions.
- **Follow-Ups**: Check back with customers to ensure their issues are fully resolved.
- **Team Coordination**: Work with different teams to ensure smooth service delivery.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Shift:

- Day shift

Work Days:

- Monday to Friday
- Weekend availability

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 27/11/2024



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