Support Coordinator
4 days ago
**Key Responsibilities**:
- **Problem Solving**: Coordinate with the technical team to resolve customer complaints quickly.
- **Service Scheduling**: Arrange and track service visits for technicians to fix customer issues.
- **Documentation**: Keep records of customer queries, complaints, and resolutions.
- **Follow-Ups**: Check back with customers to ensure their issues are fully resolved.
- **Team Coordination**: Work with different teams to ensure smooth service delivery.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Shift:
- Day shift
Work Days:
- Monday to Friday
- Weekend availability
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Expected Start Date: 27/11/2024
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