Pre-sales Executive

1 week ago

Chennai Tamil Nadu, India 4K Sports Infra Pvt Ltd Full time

**Job Title**:Tele-Sales Executive

**Department**:CRM

**Reports To**:
**Location**:Hyderabad Job Type: Full-Time

Tele-Sales Executive
Job Summary

The **Tele-Sales Executive**at **4K Sports Infra Corporate Group of Companies**is responsible for promoting and selling products or services to potential customers over the phone. The role involves identifying customer needs, explaining the benefits of the products, handling objections, and closing sales. Successful tele sales representatives are skilled communicators with a strong ability to influence and persuade customers while maintaining a positive, customer-focused.

**Roles and Responsibilities**:

- Outbound Calling: Make outbound calls to potential and existing customers to promote and sell products or services.
- Lead Generation: Identify and qualify new leads through research and cold calling.
- Product Knowledge: Maintain a thorough understanding of the company's products and services to effectively address customer queries and highlight benefits.
- Customer Needs Assessment: Listen to customer needs, provide relevant information, and offer solutions that match their requirements.
- Sales Process Management: Follow the sales process, including prospecting, presenting, handling objections, and closing sales.
- Relationship Building: Develop and maintain relationships with potential clients to drive repeat business and referrals.
- Data Entry and Reporting: Maintain accurate records of customer interactions, sales, and outcomes in the CRM system. Report on performance, including call volume, sales conversion, and targets met.
- Meet Targets: Achieve or exceed individual and team sales targets and KPIs (Key Performance Indicators).
- Customer Service: Provide exceptional customer service, addressing any issues or concerns that arise during or after the sales process.
- Follow-Up: Ensure timely follow-up with customers after initial contact to close sales or provide further assistance.

Skills and Qualifications:

- Proven experience in telesales, telemarketing, or a similar sales role.
- Strong communication skills (both verbal and written), with the ability to build rapport over the phone.
- Persuasive and confident with a focus on closing sales.
- Ability to handle objections and turn rejections into opportunities.
- Goal-oriented with the ability to work under pressure and meet deadlines.
- Excellent time management and organizational skills.
- Basic computer literacy and familiarity with CRM software.
- Positive attitude and a willingness to learn.

Education and Experience:

- High school diploma or equivalent (required).
- Previous experience in telesales or sales is a plus but not always necessary.

Work Environment:

- The role can be performed in an office setting or remotely, depending on the company's policies.
- Regular hours may vary based on time zones or business needs.

Pay: ₹20,000.00 - ₹30,695.85 per month

**Benefits**:

- Health insurance
- Provident Fund

**Language**:

- English (preferred)

Work Location: In person

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