
Customer Service Officer
2 days ago
Answering client correspondences through and by phone.
Relaying extensive product information to customers.
Closing sales for the company.
Filing customer records, including contact information,
Conducting surveys and writing reports based on customer feedback on products and services.
Providing customers with clear instructions to resolve issues.
Rerouting customer calls to other departments when advanced solutions are needed.
Managing orders and ensuring their prompt delivery.
Must speak fluent English have convincing skills, Must be customer-centric. Must be self motivated
retention expertise is required fluent English mandatory
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹16,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
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