Category executive

3 days ago


Kolkata, West Bengal, India 2coms Full time

Category Executives (On-Demand Services)

We are looking for Category Executives to join our team and manage our On-Demand Services (Chefs, Maids, and Drivers).

This role is best suited for candidates who have worked as Operations Executives or in similar service/field management roles.

Key Responsibilities

Source & onboard Service Partners (SPs)

Conduct training sessions to ensure service quality

Coordinate with customers to confirm service delivery & satisfaction

Manage customer escalations with prompt resolution

Conduct field visits to monitor & improve SP performance

Who Can Apply

Experience: 6 months – 1 year in operations, service management, or manpower handling

Strong communication & people management skills

Ability to handle customer interactions with professionalism

Willingness to travel for field visits

Best Suited Profiles

Operations Executives / Operations Associates

Customer Service Executives (with field exposure)

Field Supervisors / Field Coordinators

Vendor/Partner Onboarding Executives

Manpower/Blue-Collar Recruiters

Target Organizations (Preferred Background)

Candidates with prior experience in:

UrbanClap (Urban Company), Vijay Home Services, Housejoy, QuikrEasy, Bro4u

Justdial Services, Sulekha Home Services, Helper4U, Joboy, Handy Services India

Facility Management Companies (JLL, CBRE, SIS, BVG, Quess, TeamLease, etc.)

Local housekeeping, chef, maid, or driver service providers

Package & Benefits

Salary Range: ₹ LPA – ₹4 LPA (Max)

Opportunity to grow in a fast-scaling service platform

Incentives & career progression for high performers


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