Manager - Customer Service Operations

About The CompanyTata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsJob DescriptionResponsible for managing customer...

Job Description Job Description Job Description: Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network Cisco FMC / FTD/ Firepower/VAPT/ISE/ NAC and other Network Security domains. The role acts as a conduit between customers and...

Job Alert Position -Service Head-Client OperationsExperience YearsWork location - Pune Responsible for delivery, transformation, client management and P&Lfor Customer Service and Global Service Desk Accounts Manage multiple accounts with a large team across multiplegeographies. Oversee Day to day SLAs and key deliverables Coordinates and partners...

Job SummaryThe Customer Service Manager will be responsible for managing customer queries, ensuring smooth onboarding, handling service requests, and coordinating with internal teams to deliver exceptional service across the customer lifecycle.Key ResponsibilitiesAssist customers with loan applications, document submission, repayment queries, and account...

Company DescriptionMedtronic is a global healthcare technology leader dedicated to addressing the most challenging health problems with innovative solutions that transform lives. We strive to improve healthcare access and outcomes through our advanced medical devices and therapies. Our operations span across the world, reaching patients and healthcare...

Full Job Description - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying...

BASIC FUNCTIONThe Customer Service Operations Analyst - LBA ("OSS") is responsible for driving workflow and optimizing the daily activities of the Legal Bill Analysis Center of Excellence ("LBACOE"), which consists of Legal Invoice Analysts, Quality Assurance Analysts, OSS, Managers, Senior Managers and Director.  The LBACOE is responsible for the prompt,...

**FULL JOB DESCRIPTION** **Job Location**: PUNE, Maharashtra.( Ready to Relocate ) **Job Summary**: **Key Responsibilities**: - Serve as the first point of contact for UK/US customers for product or service-related queries. - Listen actively, provide accurate information, and resolve issues on the first call. - Handle customer complaints with empathy and...

Customer Service Manager in India,being a part of the Customer Service Organization for Asia. The position will be responsible for the day-to-day operations and supervision of a team of contact center representatives and customer service representatives. Will be part of the Asia customer service leadership team, reporting directly to the Customer Service...

**Job Title**: Associate/Sr Associate - Customer Service ** Location**: Pune ** Department**: Customer Service ** Reports To**: Team Leader -Operations **Job Summary**: **Key Responsibilities**: **1. Operational Management**: - Supervise daily operations of the customer service team, ensuring adherence to policies, procedures, and performance...