Customer Service Executive

24 hours ago


Nagpur Maharashtra, India Infitech Human Resources Service Pvt. Ltd. Full time

**FULL JOB DESCRIPTION**

**Job Location**: PUNE, Maharashtra.( Ready to Relocate )

**Job Summary**:
**Key Responsibilities**:

- Serve as the first point of contact for UK/US customers for product or service-related queries.
- Listen actively, provide accurate information, and resolve issues on the first call.
- Handle customer complaints with empathy and maintain a professional tone.
- Make outbound calls for follow-ups, feedback, renewals, and lead generation.
- Update and maintain customer information in the CRM system after each interaction.
- Inbound Call Management

**Requirements**:

- Fresher ( CBSC, ICSC, CONVENT BOARD )
- Excellent English communication skills with a clear and neutral accent.
- Ability to manage both inbound and outbound operations effectively.
- Basic computer proficiency
- Male / Female
- HSC / Graduate in any discipline.[ Fluent in English communication must ]
- BPO
- Ready to Relocate
- Age limit 40 year
- On the Spot offer + Incentive

**Contact us**:
Aniket - 7709 372 379
Aarti - 84593 84010

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person



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