Manager - Customer Service Operations

Job Description Job Description Responsible for driving and monitoring a 24x7 customer facing team providing L1, L2 & L3 technical support in Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of providing timely resolution to technical issues faced by customer & ensuring a good post-sales support experience...

About The CompanyTata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsJob DescriptionResponsible for managing customer...

Job Summary:The Customer Care Operations Manager is responsible for overseeing the daily operations of the customer service team, ensuring a high standard of customer support, implementing process improvements, and managing key performance metrics. This role plays a pivotal part in enhancing the customer experience, maintaining service level agreements...

Job SummaryThe Customer Service Manager will be responsible for managing customer queries, ensuring smooth onboarding, handling service requests, and coordinating with internal teams to deliver exceptional service across the customer lifecycle.Key ResponsibilitiesAssist customers with loan applications, document submission, repayment queries, and account...

About WadzPAY Pte. Ltd. WadzPay is a FinTech startup developing adigital currency payments platform that leverages Blockchain technology. We aimto drive financial inclusion and improve the lives of underbanked and unbanked consumers and merchants while leading the charge in the digital payments revolution. If you want to find out more, visit us at Position...

Job Description Organization Summary: If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique...

About Wadz Pay Wadz Pay, founded in 2018 in Singapore, is a leading global blockchain-based payments technology provider committed to driving financial inclusion and revolutionizing the virtual asset landscape. The company offers a secure, efficient, and transparent Saa S platform for payment solutions catering to both businesses and consumers. Wadz Pay...

Location: Pune Department: Customer Service About the Role- We are seeking an experienced Customer Service Manager who can strategize, plan, and execute customer support operations while remaining hands-on across calls, social media, chats, and emails. The ideal candidate brings proven expertise in the retail, e-commerce, or D2C sector and is well-versed...

Location: Pune Department: Customer Service About the Role- We are seeking an experienced Customer Service Manager who can strategize, plan, and execute customer support operations while remaining hands-on across calls, social media, chats, and emails . The ideal candidate brings proven expertise in the retail, e-commerce, or D2 C sector and is...

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs). Your work will focus on recreating real-world support scenarios ...