Customer Service
2 hours ago
Full Job Description
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call centre team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.
**Job Types**: Full-time, Regular / Permanent
**Salary**: From ₹30,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- Hindi (required)
-
Customer Service
2 weeks ago
Pune, India EPIV SOLUTIONS Full timeCompany Overview BPO company situated in Pune, Viman Nagar. Specializing in both B2B and B2C services, we pride ourselves on delivering exceptional customer service solutions. With a workforce of 51-200 employees, our headquarters are located in Pune. For more information, visit our website at epivsolution.com . Job Overview Hiring for Fresher for the role...
-
Customer Service
2 hours ago
Pune, Maharashtra, India Epiv Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany OverviewBPO company situated in Pune, Viman Nagar. Specializing in both B2B and B2C services, we pride ourselves on delivering exceptional customer service solutions. With a workforce of employees, our headquarters are located in Pune. For more information, visit our website at Job OverviewHiring for Fresher for the role of Customer Service, based in...
-
Customer Service
1 week ago
Pune, India Pharmarack Technologies Pvt Ltd Full time1. Graduate & Undergraduate both can apply. 4. Excellent Communication skills (Written/Verbal) 5. Good customer service skills & should display good analytical abilities Job Responsibilities: 1. Provide splendid customer services to customers in a friendly and courteous manner at all times. 2. Ensure that customers confidential information is properly...
-
Customer Service
1 week ago
Pune, India IGT Solutions Full time**Roles and Responsibilities: -** Take ownership of customer issues, Troubleshoot problems and see them through to resolution, Escalate unresolved issues to the appropriate internal teams, collect prompt and accurate from customers, document knowledge in the form of resolutions articles, master the use of helpdesk software. **Premium Aviation...
-
Customer Service
1 week ago
Pune, India Alumni Techworks Full timeKeeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. **Job Types**:...
-
Customer Service
1 week ago
Pune, India Starone Associates Full timeHiring for customer service. Rotational shifts Salary upto 5lac Voice and Chat process For details call Saniya 9011767820 or Simran - 7798366763 **Job Types**: Full-time, Regular / Permanent **Salary**: ₹9,957.00 - ₹32,375.00 per month Schedule: - Night shift - Rotational shift **Education**: - Higher Secondary(12th Pass)...
-
Customer Service
2 days ago
Pune, India Livio Building systems Pvt Ltd. (Formerly Aron Builders Inc) Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records of customer interactions,...
-
Customer Service
7 days ago
Pune, India PRAGATI DRIVING SCHOOL Full timeThis job is probably for married responsible employee who can easily do all front and back office work provided by company. Should know basic Computer,excel,filling up FORM making invoice receipts talk to customers explain about products and services. work time 10 am to 8pm office address shop no-4/5 tulija tower bhosale gardern near poonawala hospital...
-
Customer Service
2 days ago
Pune, India Ovatix IT Solution Full timeManage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...
-
Customer Service
2 days ago
Pune, India 2COMs Full timeHiring Freshers for a Leading MNC in Pune For Customer Service Role, Please find the JD below, - Excellent communication skills to attend/resolve client issues on calls/chat/mail. - Open to work in 24*7 and work from office environment - Analytical problem solvers who will understand issues and to resolve customer issues - Problem solving skills and quick...