Customer Service

2 hours ago

Pune, Maharashtra, India Epiv Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Overview

BPO company situated in Pune, Viman Nagar. Specializing in both B2B and B2C services, we pride ourselves on delivering exceptional customer service solutions. With a workforce of employees, our headquarters are located in Pune. For more information, visit our website at

Job Overview

Hiring for Fresher for the role of Customer Service, based in the Pune Division. This is a full-time position ideal for individuals with 0 to 1 year of work experience. As a customer service representative, you will be the frontline of our company, helping to manage customer inquiries and provide outstanding service.

Qualifications and Skills

  • Excellent communication skills are essential for addressing customer inquiries effectively and providing clear information (Mandatory skill).
  • Strong problem-solving abilities are required to resolve issues promptly and efficiently, ensuring customer satisfaction (Mandatory skill).
  • Proficiency in customer support is a must, as it involves understanding and fulfilling customer needs efficiently (Mandatory skill).
  • Product knowledge is crucial to effectively explain features and benefits, helping customers make informed decisions.
  • Experience with knowledge base management is valuable to maintain and update resources that assist in customer service tasks.
  • Familiarity with ticketing systems is necessary for tracking, managing, and resolving customer queries systematically.
  • Capable of working collaboratively in a team environment, contributing to team objectives and fostering positive work relationships.
  • Basic proficiency in using computer applications and customer relationship management software helps streamline operations.

Roles and Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring a high standard of service.
  • Identify and assess customers' needs to achieve satisfaction and provide appropriate solutions or alternatives.
  • Maintain thorough and accurate customer service records in the ticketing systems.
  • Collaborate with team members and other departments to resolve complex customer issues.
  • Continuously improve through feedback and actively participate in training and development programs.
  • Contribute to customer retention efforts by providing exceptional service and follow-up.
  • Assist in maintaining up-to-date product information and resources to enhance customer interactions.
  • Stay informed about company products, services, and policies to better serve customers.

Call or WhatsApp Me on

  • Customer service

    1 week ago

    Pune, Maharashtra, India Oxick Technology PVT Ltd Full time ₹ 12,000 - ₹ 1,32,000 per year

    We are looking for enthusiastic, self-motivated, and result-oriented Telecallers to join our team. The ideal candidate will be responsible for making outbound calls, assisting in customer inquiries, and promoting products/services. If you have excellent communication skills, a customer-focused mindset, and enjoy working in a fast-paced environment, we would...

  • Service Head-Client Operations

    1 week ago

    Pune, Maharashtra, India service based companies Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job Alert Position -Service Head-Client OperationsExperience YearsWork location - Pune Responsible for delivery, transformation, client management and P&Lfor Customer Service and Global Service Desk Accounts Manage multiple accounts with a large team across multiplegeographies. Oversee Day to day SLAs and key deliverables Coordinates and partners...

  • Customer Service Representative

    2 weeks ago

    Pune, Maharashtra, India Sevacorp Services Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionSevacorp Services Ltd, established in 2013 and incorporated in 2017, offers a comprehensive range of facility management solutions. These include pest control, housekeeping, manpower supply, fire and security services, CCTV installation, transportation, event safety, and more. With an experienced team, the company provides services to over...

  • Customer Service Representative

    1 week ago

    Pune, Maharashtra, India Vishura Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt Vishura Services, we empower businesses to scale smarter through intelligent, customized outsourcing solutions. Our mission is to drive efficiency, agility, and measurable impact whether it's managing back-office operations, delivering seamless customer support, or running growth-driven digital campaigns. Our offerings include...

  • Customer Service Representative

    2 weeks ago

    Pune, Maharashtra, India Vishura Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionAt Vishura Services, we empower businesses to scale smarter through intelligent, customized outsourcing solutions. Our mission is to drive efficiency, agility, and measurable impact by managing back-office operations, delivering seamless customer support, and running growth-driven digital campaigns. We offer a range of services such as...

  • Customer Service Manager

    1 week ago

    Pune, Maharashtra, India Medtronic Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionMedtronic is a global healthcare technology leader dedicated to addressing the most challenging health problems with innovative solutions that transform lives. We strive to improve healthcare access and outcomes through our advanced medical devices and therapies. Our operations span across the world, reaching patients and healthcare...

  • Customer Service Representative

    2 days ago

    Pune, Maharashtra, India Bandhan Tours Pvt Ltd. Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionBandhan Tours Pvt Ltd has been creating unforgettable travel experiences for over 11 years, blending passion, expertise, and exceptional service to deliver personalized journeys. Trusted by nearly 25,000 happy travelers, we design safe and seamless trips to domestic and international destinations. Our commitment to quality ensures that...

  • Customer Service Representative

    3 days ago

    Pune, Maharashtra, India Wizphys AI pvt ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionWizphys AI Pvt Ltd is a tech-led solutions provider in the healthcare domain focused on leveraging Artificial Intelligence to improve healthcare outcomes in India. Founded by seasoned professionals with diverse skill sets, Wizphys aims to reduce the cost of healthcare and provide quality treatment through intuitive, intelligent tech...

  • Customer Service Executive

    3 days ago

    Pune, Maharashtra, India 9f0948b9-6350-46be-b4f1-5ba73443cc61 Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About the RoleWe are seeking a proactive and customer-focusedCustomer Service Executiveto join our logistics & supply chain operations team. The role requires strong communication, order coordination, and problem-solving skills to ensure seamless service delivery to clients.Key ResponsibilitiesHandle customer inquiries related to shipment status, delivery...

  • Customer Service Executive

    2 weeks ago

    Pune, Maharashtra, India PALMONAS Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Service ExecutiveLocation: Pune (On-site | Walk-in Drive)Department: Customer ExperienceType: Full-timeAbout UsAt Palmonas, India's first demi-fine jewelry brand, we blend luxury with everyday wear. As a fast-growing D2C brand, we're looking for passionate individuals who can deliver exceptional customer experiences and build strong...