Current jobs related to Manager- Customer Service - Mumbai - Carrier

  • Customer Success and Growth Manager

    1 week ago

    Mumbai, Maharashtra, India Great Manager Institute Full time

    About the RoleThis Customer Success Analyst position plays a critical role in our sales team. You will be responsible for acquiring new clients and building strong relationships with them to drive business growth.Key responsibilities include acquainting yourself with our products and services, procuring new clients through various channels, and maintaining...

  • Customer Service Representative

    2 weeks ago

    Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

  • Customer Service

    5 days ago

    Navi Mumbai, India grace facility service Full time

    Receive enquiries/orders from customers and revert to them accordingly after checking its existing or new. - Following up with product development team for approval status, costing, and Global Selling price and development status for new Enquiries. - Discussing with the concerned sales manager on sell price to be quoted to customer after providing all...

  • Customer Service Assistant

    2 weeks ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Looking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Secondary(10th...

  • Customer Service Assistant

    4 days ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Looking for Immediate joiner. We have openings for multiple Customer service process Must have Minimum 6Month Customer service experience 8Hours a Shift - 1Day off per week Decent/Good Communication is required (English Mandatory) Pay: ₹17,000.00 - ₹22,000.00 per month Schedule: - Day shift - Rotational shift **Education**: - Higher...

  • Customer Success Associate

    2 weeks ago

    Mumbai, Maharashtra, India Great Manager Institute Full time

    Job Description:As a Customer Success Associate at Great Manager Institute, you will be responsible for delivering exceptional customer experiences and driving long-term value for our clients. Key responsibilities include:Customer Engagement:Develop and maintain strong relationships with clients.Provide timely and effective support to resolve client...

  • Customer Service

    1 week ago

    Mumbai, India Ebixcash Global Service Pvt Ltd Full time

    Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. **Job Types**: Full-time, Regular /...

  • Customer Service Executive

    2 weeks ago

    Mumbai, India Talent Corner HR Service Ltd Full time

    We have an opening for the post of Customer Service Executive in E-commerce company located at Andheri East. Details mentioned below: **Designation** **:Customer Service Executive** **Qualification** : Any Graduate **Experience** : 1 to 2 years of experience **Industry preferred**: E-commerce **Job location**: Andheri East (close by to Western Express...

  • Customer Service Manager

    12 hours ago

    Mumbai, Maharashtra, India Ergode IT Services Pvt ltd Full time

    Job Title: Customer Service ManagerAbout Ergode IT Services Pvt LtdErgode IT Services Pvt Ltd is a leading provider of IT services, dedicated to delivering exceptional customer experiences. We are seeking a highly skilled and experienced Customer Service Manager to join our team, who will be responsible for leading our customer service team, developing and...

  • Customer Service Executive

    5 days ago

    Mumbai, India grace facility service Full time

    Customer Registration in SAP after verification of document. - Handling customers on day to day basis for their order dispatch status as per schedule. - Provide necessary support to Sales Team for organsing sales. - Attend customer calls, record customer queries, refer it to concerned Salesperson and co-ordinate for quick response. - Maintain record of...

  • Manager- Customer Service

    1 week ago

    Mumbai, Maharashtra, India Carrier Full time

    About the role This role Resolves moderately complex inquiries, collects and analyzes customer data to determine customer trends, and makes recommendations for the update of procedures to improve Customer Service processes. Escalates complex issues to management. Role Responsibilities: Managing Service Account for National Account Monitoring...

  • Bpo Customer Service

    5 days ago

    Sanpada, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For International BPO Customer Service **Must have experience in customer service** Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8657177805 Pay: ₹20,000.00 -...

  • Sales and Customer Success Specialist

    2 weeks ago

    Mumbai, Maharashtra, India Great Manager Institute Full time

    About Our CompanyWe empower organizations to achieve their full potential through our innovative people leadership development platform.Job OverviewThe Customer Success Analyst role involves proactively seeking out new business opportunities, building meaningful relationships with clients, and driving sales growth through effective communication and...

  • Bpo Customer Service

    6 days ago

    CBD Belapur, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For International BPO Customer Service **Must have experience in customer service** Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8657177805 Pay: ₹20,000.00 -...

  • Customer Executive

    24 hours ago

    Mumbai, Maharashtra, India Sterling Customer Experience Pvt. Ltd. Full time

    Position: Analyst (Operations) for a Banking client Company: Sterling Customer Experience Pvt. Ltd. Process: Chat based Shifts - 8 hours shift including breaks with 5 days working shift Location: Powai, Mumbai We are open for walk-ins every Monday to Friday from 3 pm onwards at 1st Floor, Sterling, Supreme Business Park, A-wing, Powai. Role and...

  • Customer Service Manager Job

    1 week ago

    Mumbai, Maharashtra, India MNR Solutions Full time

    Job Title Customer Service Manager Location Mumbai Experience 5 Years Industry Shipping Notice Period Immediate We are currently seeking a dedicated Customer Service Manager to join our team in Mumbai The ideal candidate will have 5 years of experience in the shipping industry and possess excellent customer service skills Key Responsibilities ...

  • Customer Service Executive

    1 week ago

    Ghansoli, Navi Mumbai, Maharashtra, India Aimplus Staffing Service Pvt Ltd Full time

    As an Inbound Customer Service Representative specializing in query resolution, you will play a crucial role in ensuring a positive customer experience by addressing incoming queries, concerns, and issues. Your primary responsibility will be to provide accurate and timely resolutions through effective communication and problem solving skills. Key...

  • Bpo Customer Service

    1 week ago

    CBD Belapur, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For International BPO Customer Service Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8369658421 Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health...

  • Customer Service Operations Manager

    2 weeks ago

    Mumbai, Maharashtra, India Sanda Hotels Full time

    The Customer Service Operations Manager is a pivotal role at Sanda Hotels, responsible for overseeing the day-to-day operations of our customer service department.This position involves managing customer inquiries, resolving complaints, and ensuring that our team delivers exceptional service to meet customer needs.The ideal candidate will work closely with...

  • Customer Service Operations Manager

    2 weeks ago

    Mumbai, Maharashtra, India Sanda Hotels Full time

    The Customer Service Operations Manager at Sanda Hotels is responsible for overseeing the daily operations of the customer service department. This role involves managing customer inquiries, resolving complaints, and ensuring the team delivers exceptional service to meet customer needs.Key Responsibilities:Customer Support Management: Coordinate day-to-day...

Manager- Customer Service

2 weeks ago

Mumbai, India Carrier Full time

About the role

This role Resolves moderately complex inquiries, collects and analyzes customer data to determine customer trends, and makes recommendations for the update of procedures to improve Customer Service processes. Escalates complex issues to management.

Role Responsibilities:

Managing Service Account for National Account

Monitoring and Control for Customer Complaints and ensuring timely closure

Managing & Building relationship with the Key Stake holders

Finalizing Techno Commercial Contracts with Corporate customer

Ensuring timely completion of Commercial activities (Booking/Billing/Payment Collection Etc.)

Role Purpose:

To Manage & grow Service Business by 30-40 %

To be First Choice for Service Solutions for our Customer

Building the Brand value for Carrier for their Service Solutions.

Minimum Requirements:

Technical Graduate from Reputed Institute/University

Minimum 5 year relevant experience

Minimum 3 Year experience of managing Large Customer (> 10 Cr Annual)

Well verses with HVAC Equipment and Service operation

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Make yourself a priority with flexible schedules, parental leave

Drive forward your career through professional development opportunities

Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is .