Founding Customer Success Manager | SaaS

2 weeks ago


Bangalore Division, India Michael Page Full time
Join as the Founding Customer Success LeaderWork closely with the CEO to influence a high growth SaaS firm

About Our Client

Our client is a Y-Combinator-backed, high growth SaaS firm focused on the US market

Job Description



Lead upselling and cross-selling to grow account value

Manage end-to-end client relationships and coordination

Identify and close new business opportunities within existing accounts

Oversee pilot implementations with a focus on maintaining a 100% success rate

Create and execute strategic account growth plans

Drive revenue through consultative selling and tailored solutions

Monitor performance against sales targets and optimize accordingly

Collaborate with internal teams (Product, Marketing, Solutions) to develop client-specific offerings

The Successful Applicant

4 to 5 years of experience in sales, customer relationship management, or account management.Strong background in SaaS, or AI-driven business solutions.Proven track record in closing deals, managing complex sales cycles, and exceeding revenue targets.Experience working with US Enterprise clients

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