Founding Customer Success Manager

2 weeks ago

Bengaluru, Karnataka, India Michael Page Full time
Join as the Founding Customer Success LeaderWork closely with the CEO to influence a high growth SaaS firm

About Our Client

Our client is a Y-Combinator-backed, high growth SaaS firm focused on the US market

Job Description

Lead upselling and cross-selling to grow account valueManage end-to-end client relationships and coordinationIdentify and close new business opportunities within existing accountsOversee pilot implementations with a focus on maintaining a 100% success rateCreate and execute strategic account growth plansDrive revenue through consultative selling and tailored solutionsMonitor performance against sales targets and optimize accordinglyCollaborate with internal teams (Product, Marketing, Solutions) to develop client-specific offerings

The Successful Applicant

4 to 5 years of experience in sales, customer relationship management, or account management.Strong background in SaaS, or AI-driven business solutions.Proven track record in closing deals, managing complex sales cycles, and exceeding revenue targets.Experience working with US Enterprise clients

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