
Founding Customer Success Manager | SaaS
2 weeks ago
About Our Client
Our client is a Y-Combinator-backed, high growth SaaS firm focused on the US market
Job Description
Lead upselling and cross-selling to grow account value
Manage end-to-end client relationships and coordination
Identify and close new business opportunities within existing accounts
Oversee pilot implementations with a focus on maintaining a 100% success rate
Create and execute strategic account growth plans
Drive revenue through consultative selling and tailored solutions
Monitor performance against sales targets and optimize accordingly
Collaborate with internal teams (Product, Marketing, Solutions) to develop client-specific offerings
The Successful Applicant
4 to 5 years of experience in sales, customer relationship management, or account management.Strong background in SaaS, or AI-driven business solutions.Proven track record in closing deals, managing complex sales cycles, and exceeding revenue targets.Experience working with US Enterprise clients-
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