Customer Success Manager | Edtech SaaS
23 hours ago
- Founding team member - Opportunity to lead a critical team in a fast-growing edtech SaaS company About Our Client Our client is an innovative EdTech startup building a next-generation platform designed to transform preschool education through curriculum planning, classroom journaling, communication, and AI-driven insights. Job Description Key ResponsibilitiesPhase 1: Individual Contributor (First 6 months) Shadow leadership to deeply understand the platform and customer needs. Own relationships with partner schools and manage onboarding. Lead training sessions and ensure smooth setup from Day 0. Drive feature adoption, troubleshoot issues, and provide proactive and reactive support. Build the initial Customer Success playbook. Phase 2: Managerial Growth Recruit, train, and mentor a high-performing Customer Success team. Own customer success metrics including retention and satisfaction. Scale customer success operations while maintaining a high-touch approach. Develop strong, lasting partnerships with schools. The Successful Applicant High retention and engagement of partner schools. Schools view the platform as essential to their success. Scalable, repeatable Customer Success processes. Strong, trusting relationships with educational partners.
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Customer Success Manager | Edtech SaaS
2 hours ago
Bangalore Division, India Michael Page Full time- Founding team member- Opportunity to lead a critical team in a fast-growing edtech SaaS companyAbout Our ClientOur client is an innovative EdTech startup building a next-generation platform designed to transform preschool education through curriculum planning, classroom journaling, communication, and AI-driven insights.Job DescriptionKey...
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Customer Success Manager | Edtech Saas
5 days ago
Bangalore, Karnataka, India Michael Page Full timeThe job role entails you to ensure partner schools realize tangible value from the platform drive adoption and become enthusiastic advocates of the product Key ResponsibilitiesPhase 1 Individual Contributor First 6 months Shadow leadership to deeply understand the platform and customer needs Own relationships with partner schools and manage onboarding Lead...
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Founding Customer Success Manager | SaaS
23 hours ago
Bangalore Division, India Michael Page Full timeJoin as the Founding Customer Success Leader Work closely with the CEO to influence a high growth SaaS firm About Our Client Our client is a Y-Combinator-backed, high growth SaaS firm focused on the US market Job Description Lead upselling and cross-selling to grow account value Manage end-to-end client relationships and coordination Identify and close new...
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Customer Success Manager
1 day ago
Bangalore Division, India Skill Veda Full timeCustomer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Manager
1 day ago
Bangalore Division, India Digio.in Full timeAbout Digio - Digio was founded in 2016 and currently is the market leader in the Digital onboarding space with its offerings around Digital Identity, eKYC, Digital Documentation/Signing, Recurring Payments based on NACH and UPI, Account Aggregator etc. Digio is used by more than 1500 businesses in India and performs over 1 Billion transactions annually....
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Customer Success Manager
1 week ago
Bangalore, India Recro Full timeJob Details: Job Title: Partner Success – EdTech Location: Hybrid (3 days from office) Work Schedule: Shift Timings: 5:30 PM – 2:30 AM or 6 PM – 3 AM (Two-way cab provided) 5 days working, 2 consecutive offs Additional Shift Allowance: ₹750/day About the Role We are looking for a Parnerer Success with strong experience in interacting with US-based...
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Customer Success Lead
2 weeks ago
Bangalore Division, India Netcore Cloud Full timeRegional Lead – Customer Success Location: Bangalore, India Experience: 12–15 years Function: Customer Success About Netcore: Netcore is a global Martech SaaS company helping brands deliver intelligent customer experiences through AI-powered engagement, personalization, and retention. With 25+ years of innovation and presence across 20+ countries, we...
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Customer Success Manager
7 days ago
Bangalore Division, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...
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Customer Success Manager
1 week ago
bangalore, India Recro Full timeJob Details:Job Title: Partner Success – EdTechLocation: Hybrid (3 days from office)Work Schedule:Shift Timings: 5:30 PM – 2:30 AM or 6 PM – 3 AM (Two-way cab provided)5 days working, 2 consecutive offsAdditional Shift Allowance: ₹750/dayAbout the RoleWe are looking for a Parnerer Success with strong experience in interacting with US-based customers....
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Customer Success Manager
1 week ago
bangalore district, India Recro Full timeJob Details: Job Title: Partner Success – EdTech Location: Hybrid (3 days from office) Work Schedule: Shift Timings: 5:30 PM – 2:30 AM or 6 PM – 3 AM (Two-way cab provided)5 days working, 2 consecutive offs Additional Shift Allowance: ₹750/day About the Role We are looking for a Parnerer Success with strong experience in interacting with US-based...