Customer Success Manager | Edtech SaaS

23 hours ago


Bangalore Division, India Michael Page Full time

- Founding team member - Opportunity to lead a critical team in a fast-growing edtech SaaS company About Our Client Our client is an innovative EdTech startup building a next-generation platform designed to transform preschool education through curriculum planning, classroom journaling, communication, and AI-driven insights. Job Description Key ResponsibilitiesPhase 1: Individual Contributor (First 6 months) Shadow leadership to deeply understand the platform and customer needs. Own relationships with partner schools and manage onboarding. Lead training sessions and ensure smooth setup from Day 0. Drive feature adoption, troubleshoot issues, and provide proactive and reactive support. Build the initial Customer Success playbook. Phase 2: Managerial Growth Recruit, train, and mentor a high-performing Customer Success team. Own customer success metrics including retention and satisfaction. Scale customer success operations while maintaining a high-touch approach. Develop strong, lasting partnerships with schools. The Successful Applicant High retention and engagement of partner schools. Schools view the platform as essential to their success. Scalable, repeatable Customer Success processes. Strong, trusting relationships with educational partners.



  • Bangalore Division, India Michael Page Full time

    - Founding team member- Opportunity to lead a critical team in a fast-growing edtech SaaS companyAbout Our ClientOur client is an innovative EdTech startup building a next-generation platform designed to transform preschool education through curriculum planning, classroom journaling, communication, and AI-driven insights.Job DescriptionKey...


  • Bangalore, Karnataka, India Michael Page Full time

    The job role entails you to ensure partner schools realize tangible value from the platform drive adoption and become enthusiastic advocates of the product Key ResponsibilitiesPhase 1 Individual Contributor First 6 months Shadow leadership to deeply understand the platform and customer needs Own relationships with partner schools and manage onboarding Lead...


  • Bangalore Division, India Michael Page Full time

    Join as the Founding Customer Success Leader Work closely with the CEO to influence a high growth SaaS firm About Our Client Our client is a Y-Combinator-backed, high growth SaaS firm focused on the US market Job Description Lead upselling and cross-selling to grow account value Manage end-to-end client relationships and coordination Identify and close new...


  • Bangalore Division, India Skill Veda Full time

    Customer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...


  • Bangalore Division, India Digio.in Full time

    About Digio - Digio was founded in 2016 and currently is the market leader in the Digital onboarding space with its offerings around Digital Identity, eKYC, Digital Documentation/Signing, Recurring Payments based on NACH and UPI, Account Aggregator etc. Digio is used by more than 1500 businesses in India and performs over 1 Billion transactions annually....


  • Bangalore, India Recro Full time

    Job Details: Job Title: Partner Success – EdTech Location: Hybrid (3 days from office) Work Schedule: Shift Timings: 5:30 PM – 2:30 AM or 6 PM – 3 AM (Two-way cab provided) 5 days working, 2 consecutive offs Additional Shift Allowance: ₹750/day About the Role We are looking for a Parnerer Success with strong experience in interacting with US-based...

  • Customer Success Lead

    2 weeks ago


    Bangalore Division, India Netcore Cloud Full time

    Regional Lead – Customer Success Location: Bangalore, India Experience: 12–15 years Function: Customer Success About Netcore: Netcore is a global Martech SaaS company helping brands deliver intelligent customer experiences through AI-powered engagement, personalization, and retention. With 25+ years of innovation and presence across 20+ countries, we...


  • Bangalore Division, India Algonomy Full time

    ROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...


  • bangalore, India Recro Full time

    Job Details:Job Title: Partner Success – EdTechLocation: Hybrid (3 days from office)Work Schedule:Shift Timings: 5:30 PM – 2:30 AM or 6 PM – 3 AM (Two-way cab provided)5 days working, 2 consecutive offsAdditional Shift Allowance: ₹750/dayAbout the RoleWe are looking for a Parnerer Success with strong experience in interacting with US-based customers....


  • bangalore district, India Recro Full time

    Job Details: Job Title: Partner Success – EdTech Location: Hybrid (3 days from office) Work Schedule: Shift Timings: 5:30 PM – 2:30 AM or 6 PM – 3 AM (Two-way cab provided)5 days working, 2 consecutive offs Additional Shift Allowance: ₹750/day About the Role We are looking for a Parnerer Success with strong experience in interacting with US-based...