Customer Success Manager | Edtech SaaS
7 days ago
- Founding team member- Opportunity to lead a critical team in a fast-growing edtech SaaS companyAbout Our ClientOur client is an innovative EdTech startup building a next-generation platform designed to transform preschool education through curriculum planning, classroom journaling, communication, and AI-driven insights.Job DescriptionKey ResponsibilitiesPhase 1: Individual Contributor (First 6 months)Shadow leadership to deeply understand the platform and customer needs.Own relationships with partner schools and manage onboarding.Lead training sessions and ensure smooth setup from Day 0.Drive feature adoption, troubleshoot issues, and provide proactive and reactive support.Build the initial Customer Success playbook.Phase 2: Managerial GrowthRecruit, train, and mentor a high-performing Customer Success team.Own customer success metrics including retention and satisfaction.Scale customer success operations while maintaining a high-touch approach.Develop strong, lasting partnerships with schools.The Successful ApplicantHigh retention and engagement of partner schools.Schools view the platform as essential to their success.Scalable, repeatable Customer Success processes.Strong, trusting relationships with educational partners.
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Customer Success Manager | Edtech SaaS
1 week ago
Bangalore Division, India Michael Page Full time- Founding team member - Opportunity to lead a critical team in a fast-growing edtech SaaS company About Our Client Our client is an innovative EdTech startup building a next-generation platform designed to transform preschool education through curriculum planning, classroom journaling, communication, and AI-driven insights. Job Description Key...
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Customer Success Manager | Edtech Saas
2 weeks ago
Bangalore, Karnataka, India Michael Page Full timeThe job role entails you to ensure partner schools realize tangible value from the platform drive adoption and become enthusiastic advocates of the product Key ResponsibilitiesPhase 1 Individual Contributor First 6 months Shadow leadership to deeply understand the platform and customer needs Own relationships with partner schools and manage onboarding Lead...
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Founding Customer Success Manager | SaaS
5 days ago
Bangalore Division, India Michael Page Full timeJoin as the Founding Customer Success LeaderWork closely with the CEO to influence a high growth SaaS firmAbout Our ClientOur client is a Y-Combinator-backed, high growth SaaS firm focused on the US marketJob DescriptionLead upselling and cross-selling to grow account valueManage end-to-end client relationships and coordinationIdentify and close new business...
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Founding Customer Success Manager | SaaS
1 week ago
Bangalore Division, India Michael Page Full timeJoin as the Founding Customer Success Leader Work closely with the CEO to influence a high growth SaaS firm About Our Client Our client is a Y-Combinator-backed, high growth SaaS firm focused on the US market Job Description Lead upselling and cross-selling to grow account value Manage end-to-end client relationships and coordination Identify and close new...
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Customer Success Manager
1 week ago
Bangalore Division, India Skill Veda Full timeCustomer Success Manager Location: Whitefield, Bengaluru, Karnataka Working Days: 5 Days (Rotational Shifts) Compensation: ₹5,00,000 – ₹7,00,000 per annum (includes PF, PGDM fees of 6,666, & 10% variable pay) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English...
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Customer Success Intern
4 days ago
bangalore, India Graphy Inc. Full timeCustomer Success InternLocation: On-site | Bengaluru, KarnatakaTimings: 11:00 AM - 8:00 PMStipend: INR 20,000 per monthCompany: Graphy Inc.Company Website: https://graphy.comAbout Graphy: Graphy is a leading Creator SaaS platform empowering creators to launch and scale their knowledge businesses online. We are passionate about helping creators succeed and...
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Customer Success Intern
3 days ago
bangalore, India Graphy Inc. Full timeCustomer Success Intern Location: On-site | Bengaluru, Karnataka Timings: 11:00 AM - 8:00 PM Stipend: INR 20,000 per month Company: Graphy Inc. Company Website: About Graphy: Graphy is a leading Creator SaaS platform empowering creators to launch and scale their knowledge businesses online. We are passionate about helping creators succeed and are looking for...
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Customer Success Manager
1 week ago
Bangalore Division, India Digio.in Full timeAbout Digio - Digio was founded in 2016 and currently is the market leader in the Digital onboarding space with its offerings around Digital Identity, eKYC, Digital Documentation/Signing, Recurring Payments based on NACH and UPI, Account Aggregator etc. Digio is used by more than 1500 businesses in India and performs over 1 Billion transactions annually....
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Customer Success Intern
3 days ago
bangalore district, India Graphy Inc. Full timeCustomer Success Intern Location: On-site | Bengaluru, Karnataka Timings: 11:00 AM - 8:00 PM Stipend: INR 20,000 per month Company: Graphy Inc. Company Website: About Graphy: Graphy is a leading Creator SaaS platform empowering creators to launch and scale their knowledge businesses online. We are passionate about helping creators succeed and are looking for...
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Customer Success Manager
2 weeks ago
Bangalore Division, India Algonomy Full timeROLE : Manager – Customer Success (Open Position – 1) LOCATION : Bangalore REPORTING TO : VP, Customer Success EXPERIENCE : >6 Years BRIEF DESCRIPTION As a Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive...